Celigo

Account Manager

Sponsorship not specifiedDetected 120 days ago

AccessibilityHubSpotSalesforceCRMAccount ManagementNegotiationCustomer SuccessCommunicationCollaborationProblem SolvingAdaptability

About the role

The Account Manager will act as a trusted advisor, ensuring customer satisfaction, driving retention, and identifying opportunities for growth within existing accounts.
Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law.
Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company.

Build and maintain strong, long-term client relationships
Drive customer adoption, engagement, and overall satisfaction
Manage renewals and proactively address retention risks
Identify and develop upsell and cross-sell opportunities
Coordinate with internal teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience
Maintain accurate account information and activity in CRM systems
Strong relationship-building skills with the ability to establish trust and credibility at all levels of a customer organization
Problem-solving skills with the ability to anticipate challenges and proactively develop solutions
Negotiation and influence skills to support renewals, expansions, and customer advocacy
Demonstrated experience managing a portfolio of customer accounts and building long-term relationships

3+ years of experience in account management, customer success, sales, or another client-facing role

Celigo reasonably expects to pay a base salary between $70,000 and $100,000 per year for this position.

Conduct regular check-ins, business reviews, and success planning with customers
A 2025 Gartner Customers' Choice for iPaaS.

This listing is sourced directly from Celigo's careers page and normalized into a canonical job model.