Constant Contact
Manager of Product & Data Analytics
Hybrid from Waltham, MA · Senior
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About the role
- Did pricing or an onboarding change alter behavior?
- Is an aggregate metric hiding materially different results across channels, platforms, cohorts, or customer segments?
- Our data is accessible through Snowflake and modern AI tooling, including Claude Code.
Responsibilities
- Drive Strategic Product Decisions: Partner directly with Product, Engineering, and Business leaders to translate strategic questions into analytical agendas.
- Manage the analytics backlog, balance reactive requests with proactive deep-dives, and ensure the team is focused on high-leverage opportunities.
- Champion causal inference, rigorous experimental design (A/B testing), and proper statistical standards across all product evaluations.
- Build the Product Measurement Foundation: Oversee the definition and governance of trusted KPIs, leading indicators, metric trees, and customer segments. Work with Engineering and Product to establish telemetry and telemetry standards before products ship.
- Scale Analytical Leverage through AI: Drive the adoption of modern AI-native workflows (e.g., Claude Code, advanced SQL/Python, "vibecoding" metrics) across your team to multiply efficiency and automate repeatable work.
- Model a balanced approach: move fast, but aggressively validate code, logic, and output.
- Lead and Develop the Team: Build, coach, and mentor a high-performing team of product analysts.
Requirements
- A track record of leveling up junior/senior analysts in their statistical reasoning, product sense, and executive presence.
- Technical Mastery: High proficiency in SQL and cloud data warehouses (Snowflake, BigQuery, Databricks).
- Working knowledge of Python or R for statistical analysis.
Skills
- There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.
Benefits
- Foster an environment of high agency, intellectual curiosity, continuous learning, and career development.
Company info
- Build, coach, and mentor a high-performing team of product analysts.
- Set a high bar for analytical quality, business impact, and storytelling.
- Drive Strategic Product Decisions:
- Partner directly with Product, Engineering, and Business leaders to translate strategic questions into analytical agendas.
- Find the Mechanism, Not Just the Movement:
- Guide your team to investigate changes in activation, engagement, conversion, retention, and monetization until they understand the root drivers.
- Teach them to separate underlying product performance from shifts in acquisition volume, quality, mix, seasonality, and confounding factors.
- Instill Statistical & Methodological Rigor:
- Ensure the team accounts for Simpson's paradox, selection effects, survivorship bias, denominator changes, and instrumentation issues.
- Build the Product Measurement Foundation:
- Oversee the definition and governance of trusted KPIs, leading indicators, metric trees, and customer segments.
This listing is sourced directly from Constant Contact's careers page and normalized into a canonical job model.