NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture

Sr. AWS Consultant

Remote - Canada (Alberta, British Columbia, Ontario Only) · Senior

Sponsorship not specifiedDetected 27 days ago
PythonJavaC#Node.js.NETGitAWSCI/CDJenkinsLLMsAgileSalesforceCRMOutbound SalesCiscoVoIPCommunicationCollaboration

About the role

  • From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.
  • We know that a perfect 9-5 isn't possible.
  • So you have to jump out to do any of those, no problem!

Requirements

  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#,.NET, Node.js)
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Salesforce knowledge and familiarity with Salesforce Service Cloud

Skills

  • Deliver customer end user training and documentation

This listing is sourced directly from NeuraFlash, Part of Accenture's careers page and normalized into a canonical job model.