NICE CXone
Sales Engineer, Cognigy
USA - Remote
Sponsorship not specifiedDetected 15 days ago
JavaScriptHTMLCSSAgentic AISalesCustomer SupportCommunicationProblem SolvingPublic Speaking
About the role
- We set the highest standards and execute beyond them.
- And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
- Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms. - Upskill others.
Responsibilities
- Lead discovery and solutioning.
- Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.
Nice to have
- Bachelor's degree in a related technology field
- Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
- What's in it for you?
- Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment!
- If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
- As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI.
- Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.
Skills
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
- Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
- Experience with enterprise SaaS architecture, APIs, and integrations
- Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
- Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes
- Analytically minded with excellent problem-solving, presentation, and storytelling skills
- Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them
- Skilled at managing multiple priorities and deliverables across concurrent client engagements
- HTML, JavaScript, CSS, DOM, and browser developer tools
- Business & Communication Skills
- Nice to Have
Benefits
- Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
Company info
- Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
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This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.