NICE CXone

NICE CXone

Sales Engineer, Cognigy

USA - Remote

Sponsorship not specifiedDetected 15 days ago
JavaScriptHTMLCSSAgentic AISalesCustomer SupportCommunicationProblem SolvingPublic Speaking

About the role

  • We set the highest standards and execute beyond them.
  • And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
  • Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms. - Upskill others.

Responsibilities

  • Lead discovery and solutioning.
  • Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.

Nice to have

  • Bachelor's degree in a related technology field
  • Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
  • What's in it for you?
  • Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment!
  • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
  • As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI.
  • Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.

Skills

  • Strong JavaScript programming and scripting skills
  • Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
  • Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
  • Experience with enterprise SaaS architecture, APIs, and integrations
  • Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
  • Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes
  • Analytically minded with excellent problem-solving, presentation, and storytelling skills
  • Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them
  • Skilled at managing multiple priorities and deliverables across concurrent client engagements
  • HTML, JavaScript, CSS, DOM, and browser developer tools
  • Business & Communication Skills
  • Nice to Have

Benefits

  • Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.

Company info

  • Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.

This listing is sourced directly from NICE CXone's careers page and normalized into a canonical job model.