NCL Bahamas
Mgr Creative Experience Development
Miami, Florida · Senior
Sponsorship not specifiedDetected 30 days ago
CommunicationCollaborationProblem SolvingPublic Speaking
Stay score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Manager, Creative Experience Development is responsible for envisioning, developing, and shaping innovative guest experiences that enhance Norwegian Cruise Line Holding brands and elevate the onboard guest journey.
- This role serves as a catalyst for creativity and innovation, identifying emerging trends, generating new concepts, and developing compelling experience strategies across entertainment, attractions, public spaces, technology-enabled experiences, and guest engagement touchpoints.
- Working collaboratively with cross-functional partners, the Manager will transform ideas into well-defined concepts that can be evaluated, prioritized, and ultimately delivered through newbuild and fleetwide initiatives.
Responsibilities
- Develop innovative concepts that elevate the guest experience across all stages of the cruise journey.
- Create experience narratives, guest journeys, and concept frameworks for new products, spaces, attractions, and entertainment offerings.
- Facilitate ideation workshops and collaborative brainstorming sessions with internal stakeholders and external partners.
- Monitor emerging trends across hospitality, entertainment, attractions, retail, sports, technology, gaming, and experiential design.
- Maintain a pipeline of innovative ideas aligned with strategic priorities, future guest expectations, and market trends.
- Partner with Casino, Entertainment, Hotel Operations, Marketing, Onboard Revenue, Product, and other stakeholders to refine concepts and ensure alignment with business requirements.
- Represent the department in executive reviews, innovation workshops, and strategic planning sessions, and perform other job-related duties as assigned.
Requirements
- Required
- Demonstrated ability to develop and communicate innovative concepts from idea through strategic recommendation.
- Preferred
- Familiarity with design thinking, human-centered design, guest journey mapping, and experience design methodologies.
- Experience collaborating with creative agencies, consultants, innovation partners, and cross-functional stakeholders.
- Knowledge of emerging technologies and their application in developing innovative, differentiated guest experiences.
- Demonstrated ability to develop executive-level presentations and business cases, advance concepts through implementation, and contribute to guest satisfaction and long-term innovation strategies.
Nice to have
- Translate business objectives and brand strategies into compelling guest-facing experiences aligned with operational and commercial goals.
- Conduct competitive benchmarking and evaluate emerging technologies, products, and creative concepts for potential implementation.
- Evaluate and prioritize innovation initiatives based on guest impact, feasibility, operational considerations, and strategic value.
- Bachelor's degree in Hospitality, Experience Design, Themed Entertainment, Marketing, Business, Design, Communications, or related field.
- 5+ years of experience in creative development, guest experience design, innovation, themed entertainment, hospitality, experiential marketing, attractions, or related industries.
- Strong presentation, storytelling, facilitation, and communication skills.
- Experience leading cross-functional collaboration and influencing stakeholders without direct authority.
- Strong analytical and problem-solving capabilities.
Benefits
- Develop concept briefs, vision documents, presentations, and business cases that clearly communicate recommendations, guest benefits, and strategic rationale.
- Support project teams throughout development to preserve the integrity of the original guest experience vision and engage external vendors, agencies, consultants, and industry partners as needed.
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
Apply directly at NCL Bahamas →Create a free account for alerts like thisView NCL Bahamas immigration profile
This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.