R.E. Mason

R.E. Mason

IT Infrastructure & Security Manager

Charlotte, North Carolina, United States · Contract

Sponsorship not specified$171k-$800kDetected 7 days ago
AzureCybersecuritySIEMIncident ResponseComplianceAgileJiraBudgetingVendor ManagementProcurementControlsCiscoLeadershipCommunicationOrganizational SkillsCISSP

About the role

  • As a 100% Employee-Owned company, Robert E.
  • Emerson is the global leader of process systems and solutions.
  • The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Responsibilities

  • Own the performance, availability, and reliability of IT infrastructure and core platforms
  • Lead system administration activities including patching, upgrades, backups, and disaster recovery planning
  • Manage and develop a team of help desk technicians and system administrators
  • Establish and optimize a tiered support model (Tier 1 / Tier 2 / Tier 3 escalation)
  • Monitor ticket volumes, SLAs, and user satisfaction; drive continuous improvement in support delivery
  • Own cybersecurity operations including endpoint protection, identity management, vulnerability remediation, and incident response
  • Lead compliance initiatives (NIST SP 800-171, client-driven requirements, internal security policies)
  • Support audits, risk assessments, and evidence collection in coordination with GRC resources
  • Manage tools such as SIEM, EDR, MFA, and access control systems

Requirements

  • Required Competencies
  • US Citizenship with a valid driver's license required
  • Ability to work in team environment
  • 7+ years of experience in IT infrastructure, system administration, or cybersecurity roles
  • 2+ years of experience managing technical teams
  • Strong hands-on experience with:
  • Excellent communication and interpersonal abilities.
  • Ability to work in team environment; a team player
  • Self-directed, self-motivated, and detail oriented
  • Customer focused
  • Highly organized, reliable, and ownership-oriented

Nice to have

  • Microsoft 365 / Azure / identity management
  • Server, network, and endpoint infrastructure
  • Security technologies (EDR, SIEM, MFA, vulnerability management)
  • Experience with IT service management / ticketing systems
  • Experience supporting or leading cybersecurity compliance initiatives
  • Experience implementing Agile/Scrum practices and using tools such as Jira or similar platforms for work management
  • Experience with NIST, ISO 27001, SOC 2, or similar frameworks
  • Relevant certifications (Microsoft, CISSP, Security+, CCNA, etc.)

Compensation

  • $171k-$800k

Benefits

  • Participation in the Employee Stock Ownership Program (ESOP)
  • Retirement plan, including a Safe Harbor contribution
  • Medical / Dental / Vision Insurance
  • Employer paid Life Insurance and Long-Term Disability Insurance
  • Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
  • Paid Parental Leave
  • Retirement and Financial Wellness program

Company info

  • Mason & Associates, Inc. believes our Associates are the foundation of both our customers' and our success.
  • Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers.
  • R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia.
  • R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability.
  • R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible
  • These questions are part of RE Mason's Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

Visa & Work Authorization

  • US Citizenship with a valid driver's license required
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This listing is sourced directly from R.E. Mason's careers page and normalized into a canonical job model.