Careers at KKR

Lead ServiceNow Developer

Boston

Sponsorship not specified$150k-$180kDetected 15 days ago

JavaScriptPowerShellAWSGCPAzureDevOpsRESTCybersecurityJiraSystems EngineeringCommunicationCollaborationAdaptability

About the role

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions.
KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities.
KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group.

Design and implement a roadmap for robust integrations between SNOW, Jira, and CMDB using APIs, webhooks, and integration tools (e.g., MuleSoft, Workato, native).
Partner with teams across Engineering, IT Ops, Compliance, and Enterprise Systems to build and optimize workflows.
Lead platform upgrades, configuration audits, patching, and performance tuning.
Manage vendor relationships for tool licensing, support escalations, and roadmap alignment.
Maintain platform security, audit trails, and user access controls in coordination with InfoSec.
KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds.
Our global footprint fosters the integration of a diverse set of ideas and viewpoints in product and solution delivery, allowing us to design more comprehensive solutions that are adaptable and scalable.

10+ years of experience in enterprise systems engineering, with hands-on ownership of Jira and SNOW platforms.
Proven experience designing integrations between Jira-SNOW and SNOW-CMDB.
Strong understanding of ITIL, service management, incident, change, and problem workflows.
Experience working with Agile/DevOps teams and enterprise tooling ecosystems.
KKR will provide reasonable accommodations as required by applicable federal, state, and/or local laws.
Deep technical skills with scripting (JavaScript, PowerShell), REST APIs, and integration platforms.
Strong communication and stakeholder engagement skills.
#LI-ONSITE
This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.
Base Salary Range

Experience with CMDB data modeling and lifecycle management.
Atlassian or ServiceNow certifications (ACP, CSA, CIS, etc.).
Exposure to environments like AWS, Azure, or GCP with infrastructure integration to CMDB.
Actual salaries may vary based on factors, such as skill, experience, and qualification for the role.
Knowledge of configuration management, asset discovery, and infrastructure mapping is a plus.

You can request reasonable accommodations by sending an email to Benefits@kkr.com.

KKR's Technology organization is a group of passionate technologists and product managers, unified by a shared mission to deliver exceptional products and solutions that drive value for our stakeholders, clients, and investors.
We are seeking an engineer to oversee the design, implementation, and management of our Atlassian Jira and ServiceNow (SNOW) platforms, with a strong focus on system integration and CMDB governance.

KKR is an equal opportunity employer.
Individuals seeking an accommodation for the application or interview process should email Benefits@kkr.com.

This listing is sourced directly from Careers at KKR's careers page and normalized into a canonical job model.