Ansira
Client Delivery Print & Fulfillment Lead
Remote-OH, USA · Junior
Sponsorship not specifiedDetected 78 days ago
Project ManagementAccount ManagementForecastingInventory ManagementCustomer SupportResearchLeadershipCommunicationProblem SolvingMentoring
About the role
- Client Delivery Print & Fulfillment Lead oversees the operational delivery and coordination of client projects for assigned accounts in a fast-paced environment. This role includes mentoring team members and managing the performance, development, and workload of direct reports while fostering strong relationships across internal teams and external partners.
- This lead role collaborates with cross-functional departments to establish project expectations, priorities, and timelines, ensuring effective communication of client requests and feedback. Responsibilities include managing all aspects of technical and creative projects planning, requirements gathering, execution, troubleshooting, and on-time delivery—while
Responsibilities
- Maintain strong client relationships and serve as the operational point of contact for assigned accounts
- Collaborate with cross-functional teams to set expectations, priorities, and deadlines; communicate client requests, concerns, and feedback effectively.
- Proactively identify and report issues, research root causes, and drive resolution
- Prepare and maintain accurate documentation, including timelines, status reports, meeting agendas, and minutes
- Lead internal and external meetings, capture action items, and ensure follow-through
- Track and record work time against projects to support accurate forecasting and billing
- Great project coordination skills; able to manage multiple projects and deadlines in a fast-paced environment
Nice to have
- Oversee the performance, development, and management of direct reports
- Oversee technical and creative projects from planning through execution, ensuring quality, functionality, and on-time delivery
- communicate client requests, concerns, and feedback effectively.
- Train new team members and current team members on product and processes, be able to provide client- facing training as necessary
- Proactively provide thought leadership, tactical solutions, and process improvements to both internal and external stakeholders
- Great project coordination skills
- Excellent verbal and written communication
- capable of summarizing complex details clearly for stakeholders
This listing is sourced directly from Ansira's careers page and normalized into a canonical job model.