Jobber
Key Account Manager
Vancouver
Sponsorship not specifiedDetected 16 days ago
SalesAccount ManagementNegotiationCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- You'll act as a trusted business advisor, helping clients achieve their goals and maximize their ROI on Jobber and you'll do it with confidence, curiosity, and authenticity.
- One that's been proven to be successful over the past couple of years.
Responsibilities
- Drive GPV growth across your portfolio by identifying value opportunities for clients to process more through Jobber Payments
- Build deep, consultative relationships with key clients - acting as a strategic partner, not just a point of contact
Requirements
- Proficiency with the challenger sales methodology
- Familiarity with Jobber's products and services
- You bring real expertise from working with many similar businesses, while staying genuinely curious about each SP's specific situation and tailoring your approach accordingly.
Nice to have
- Demonstrated success in in account management, customer success, or sales in a B2B software environment (fintech experience preferred)
- Experience working with or in the home services industry (Nice To Have)
Skills
- Excellent communication, presentation, and negotiation skills
- Strong analytical and problem-solving skills
Compensation
- At Jobber, we believe that compensation should be transparent, fair, and supportive of your experience and growth.
Benefits
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
Company info
- Job by job, we're transforming the way service is delivered.
- Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid!
- We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
- Jobber exists to help make these small businesses successful, and when they're successful we all win!
- Our Key Account Management team spends their day obsessing over our largest customers, helping them improve how they run their business and delivering on our mission to make the people in small businesses more successful.
- This team lives the values of Be Humble, Be Supportive and Give a Shit in everything they do.
- They celebrate, motivate, and challenge each other daily.
- They are never satisfied, always looking for ways to improve their skills, build relationships with our customers, and drive success and value for Jobber and its customers.
- Supporting growth, development, and driving performance is where this role comes in.
- While inbound sales and onboarding create the initial relationship, you take it from there: driving retention, growing payment processing volume (GPV), and expanding the value customers get from Jobber over time.
- Guide customers to take action, bringing a bias toward live problem-solving on calls
- We're looking for Key Account Managers on the Key Account Management team to join our incredible Sales department!
- With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience.
- Running a small business today isn't like it used to be-the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.
This listing is sourced directly from Jobber's careers page and normalized into a canonical job model.