Viralnation
Account Supervisor, Influencer Marketing
United States
Sponsorship not specifiedDetected 29 days ago
Influencer MarketingProcurementPerformance ManagementCommunicationPublic SpeakingOrganizational Skills
About the role
- Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world's fastest-growing digital brands.
- While we continuously exceed our goals, we need your help - our success is only as great as our people.
- This position plays a pivotal role in the day-to-day management of client programs.
Responsibilities
- Lead day-to-day client engagement and operational flow across assigned accounts, serving as the primary client contact for tactical communication, campaign execution, and program updates.
- Manage end-to-end campaign execution across influencer marketing programs, including community management, production coordination, and creator partnerships across micro-macro tiers.
- Manage campaign budgets and day-to-day financial oversight, ensuring work is executed within approved scope and budget parameters.
- Collaborate with cross-functional teams (e.g., Paid Media, PR, Creative, Production) to ensure seamless coordination across integrated campaign activities.
- Support strategic planning and client growth, including contributing to QBR development, campaign insights, and long-term account roadmaps.
- Lead and contribute to client presentations, helping shape clear narratives, performance insights, and strategic recommendations.
- Mentor and develop junior team members (AMs and AEs) to strengthen campaign execution, operational excellence, and client communication skills.
- Identify and implement workflow improvements, including leveraging AI-enabled tools and operational efficiencies to improve team performance and scalability.
- Availability to support occasional evening and weekend work related to creator communications, live campaign needs, and time-sensitive content reviews
Requirements
- Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward.
- You have a deep understanding of influencers across segments and channels, staying on top of disclosure guidelines, with a clear understanding of best practices for demonstrating the impact of an influencer program.
- Experience in creating social media content and driving measurement efforts for social, digital or influencer program including calculating benchmarks, engagement rates, synthesizing data
Skills
- At least five years of experience in client-facing digital, social, PR or influencer role
- Deep experience with influencer engagement across paid and earned, different tiers and segments
- Strong understanding of influencers and social media landscape
- Highly organized, with experience managing multiple clients simultaneously
- Experience working specifically with influencers on new and/or emerging platforms (TikTok, Twitch etc)
- Additional social/digital experience in content creation, social strategy or paid media
- Compensation Philosophy:
- At Viral Nation, compensation is structured, performance-led, and market-aligned.
- Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone.
- AI in Recruitment:
- Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates - our hiring teams make all hiring decisions.
- AI note-taking tools may be used during interviews.
Compensation
- progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone.
- Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
- At Viral Nation, compensation is structured, performance-led, and market-aligned.
- Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Benefits
- Viral Nation is committed to diversity, equity and inclusion in our agency.
- Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
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This listing is sourced directly from Viralnation's careers page and normalized into a canonical job model.