Nexxen
Client Success Manager
Chicago, IL · Mid · Full-time
Sponsorship not specified$75k-$95kDetected 50 days ago
CybersecuritySalesforceAccount ManagementExcelRecruitingSignal ProcessingCommunicationOrganizational SkillsMicrosoft Office
Stay score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- This role goes beyond day-to-day execution.
- You'll think strategically across your book of business, consult on new solutions, participate in the RFP process, and generate upsell revenue through best-in-class reporting and measurable results.
- You'll be partnering closely with Strategic Sales, Ad Operations, and Supply teams to ensure every campaign and deal is set up for success from kick-off through optimization.
Responsibilities
- Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
- Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
- Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights
- Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
- Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
- Maintain accurate campaign records and account documentation in Salesforce and internal systems
- Leverage performance data, market trends, and Nexxen's full product suite to develop proactive campaign recommendations and identify upsell opportunities
- Collaborate cross-functionally to troubleshoot campaign and deal performance, surfacing creative solutions that meet evolving client needs
- As a Client Success Manager, you will drive:
- Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
Requirements
- 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
- Proven track record managing programmatic campaigns across CTV, online video, and/or display
- Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
- Strong analytical mindset with the ability to translate data into actionable narratives
- Proficiency in Excel (pivot tables, large datasets) and PowerPoint
- Familiarity with Salesforce, ad servers, brand safety, and verification platforms
Skills
- Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams
Compensation
- In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $75,000 - $95,000.
Benefits
- Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
Company info
- We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant.
This listing is sourced directly from Nexxen's careers page and normalized into a canonical job model.