Emerging Travel Group
Technical Product Manager (Telephony & Communications)
Georgia
Sponsorship not specifiedDetected 49 days ago
SQLProduct ManagementProduct StrategyPRDsVendor ManagementCustomer SupportLeadershipCommunicationCollaboration
About the role
- Vendor management: proven track record of conducting commercial negotiations with telecom or SaaS providers in English, managing SLAs, and onboarding new vendors.
Responsibilities
- experience coordinating across engineering, Ops/CX, legal, and finance; able to manage multiple workstreams in parallel.
Nice to have
- In this role, you will work at the intersection of product, engineering, and vendor management - optimizing routing, reducing costs, and driving channel strategy across multiple markets.
- 3-5 years of experience in product management or technical program management
- background in contact center technology, voice/telephony, or customer operations is a plus but not required. strong systems thinking and the ability to ramp up quickly in a new domain matter more.
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