ZT Systems
Staff Customer Operations Analyst
Secaucus, NJ · Staff+
Sponsorship not specified$87k-$128kDetected 30 days ago
PythonSQLData AnalysisData VisualizationAccountingSAPSupply ChainLogisticsProcurementERPCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- This role requires strong operational and order management skills and exceptional abilities in customer communication.
Responsibilities
- Collaborate with procurement, logistics, and production teams on demand and supply activities to ensure adequate inventory levels are maintained to support the customer service targets.
- Coordinate with procurement managers to drive improvements and ensure continuity of supply.
- Collaborate with key internal and external stakeholders to support customer allocations and priorities.
- Collaborate with other departments such as quality, engineering, and manufacturing to solve complex problems.
- Plan and track all inventory to mitigate aging, and drive resolution on excess.
- Design and develop data processing automations using Python.
- Develop SQL reporting queries
- Develop and maintain BI dashboards
- Highly detailed planning and organization ability, multitask, set own priorities and adapt to a changing environment.
- Matching gifts and volunteer programs to support causes you care about
Requirements
- Bachelor's Degree in Logistics, Supply Chain, Business Administration, or another quantitative field, with 5 years of experience.
- Alternatively, Master's degree with 3 years of experience accepted.
- 5+ years of experience in a similar role, preferably working in high volume electronics manufacturing environment.
- Working knowledge of Tableau/ PowerBI for data visualization and presentation.
- Working knowledge of financial and accounting principles.
- Ability to present complex information to senior leadership and obtain alignment.
Nice to have
- Leverage ERP systems (SAP preferred) and data to influence decisions.
- Proficiency in Python a plus
- Experience working in an ERP system (preferably SAP) a plus.
Compensation
- Competitive base salary
- The typical base salary for this position is expected to be between $87,375 - $128,150.
Benefits
- When you join our team, you'll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development-both now and in the future.
- Performance-based annual bonus eligibility
- 401(k) retirement savings plan
- Tuition reimbursement for eligible education programs
- Health & Wellness
- Comprehensive medical, dental, and vision coverage with access to leading providers
- Mental health resources and employee wellness support programs-
- Company-paid life and disability insurance
- Paid time off (PTO) and company-paid holidays
- Parental leave and family care support programs
- Structured training programs and on-the-job learning opportunities
- These benefits are available to eligible employees and are designed to grow with you as your career evolves.
- Full benefits and eligibility varies by work location.
Equal opportunity
- Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
Visa & Work Authorization
- citizen or national, (ii) U
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This listing is sourced directly from ZT Systems's careers page and normalized into a canonical job model.