ZT Systems

ZT Systems

Staff Customer Operations Analyst

Secaucus, NJ · Staff+

Sponsorship not specified$87k-$128kDetected 30 days ago
PythonSQLData AnalysisData VisualizationAccountingSAPSupply ChainLogisticsProcurementERPCustomer SupportLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • This role requires strong operational and order management skills and exceptional abilities in customer communication.

Responsibilities

  • Collaborate with procurement, logistics, and production teams on demand and supply activities to ensure adequate inventory levels are maintained to support the customer service targets.
  • Coordinate with procurement managers to drive improvements and ensure continuity of supply.
  • Collaborate with key internal and external stakeholders to support customer allocations and priorities.
  • Collaborate with other departments such as quality, engineering, and manufacturing to solve complex problems.
  • Plan and track all inventory to mitigate aging, and drive resolution on excess.
  • Design and develop data processing automations using Python.
  • Develop SQL reporting queries
  • Develop and maintain BI dashboards
  • Highly detailed planning and organization ability, multitask, set own priorities and adapt to a changing environment.
  • Matching gifts and volunteer programs to support causes you care about

Requirements

  • Bachelor's Degree in Logistics, Supply Chain, Business Administration, or another quantitative field, with 5 years of experience.
  • Alternatively, Master's degree with 3 years of experience accepted.
  • 5+ years of experience in a similar role, preferably working in high volume electronics manufacturing environment.
  • Working knowledge of Tableau/ PowerBI for data visualization and presentation.
  • Working knowledge of financial and accounting principles.
  • Ability to present complex information to senior leadership and obtain alignment.

Nice to have

  • Leverage ERP systems (SAP preferred) and data to influence decisions.
  • Proficiency in Python a plus
  • Experience working in an ERP system (preferably SAP) a plus.

Compensation

  • Competitive base salary
  • The typical base salary for this position is expected to be between $87,375 - $128,150.

Benefits

  • When you join our team, you'll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development-both now and in the future.
  • Performance-based annual bonus eligibility
  • 401(k) retirement savings plan
  • Tuition reimbursement for eligible education programs
  • Health & Wellness
  • Comprehensive medical, dental, and vision coverage with access to leading providers
  • Mental health resources and employee wellness support programs-
  • Company-paid life and disability insurance
  • Paid time off (PTO) and company-paid holidays
  • Parental leave and family care support programs
  • Structured training programs and on-the-job learning opportunities
  • These benefits are available to eligible employees and are designed to grow with you as your career evolves.
  • Full benefits and eligibility varies by work location.

Equal opportunity

  • Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Visa & Work Authorization

  • citizen or national, (ii) U

This listing is sourced directly from ZT Systems's careers page and normalized into a canonical job model.