ConnectsBlue

Ambulatory Capacity Management Analyst

Seattle, WA, USA · Contract

Sponsorship not specifiedDetected 9 days ago

Data AnalysisExcelCustomer SupportEpicPatient CareResearchLeadershipProblem SolvingMentoring

About the role

UW Medicine includes Harborview Medical Center, UW Medical Center (Montlake and Northwest campuses), UW Primary Care, and other affiliated entities.
ABOUT HARBORVIEW MEDICAL CENTER As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.
It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.

Implement best practices for scheduling workflows, referrals, and provider templates; act as liaison between Access & Innovation and IT teams.
Deliver Epic training and coaching for new and existing staff; maintain accurate documentation and training materials.
Provide first-line technical support for Epic scheduling and access workflows; manage and resolve Unite tickets.
Analyze capacity management data, identify opportunities for improvement, and partner with clinic leadership to optimize operations.
Provide end-user support and training for Epic scheduling workflows, ensuring smooth adoption of new features and functionality.
Collaborate across UW Medicine clinics, IT teams, and Contact Center staff to implement solutions that enhance patient access and provider capacity.
Monitor key access metrics and lead improvement initiatives that optimize provider schedules and space utilization.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world.

Strong understanding and experience in IT/computer/application support and analysis.
Experience in using data in decision making
Advanced proficiency with Excel (e.g., pivot tables, complex formulas, data analysis tools).
Proven track record of collaborating across different departments and levels.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
Disclosure is required under Washington state law.

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

er, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression,

This listing is sourced directly from ConnectsBlue's careers page and normalized into a canonical job model.