xtractone

xtractone

Sales Operations Specialist

Canada · Full-time

Sponsorship not specified$67k-$81kDetected 20 days ago
CybersecurityDetection EngineeringAccessibilitySalesforceCRMSalesPipeline ManagementForecastingProcurementHRCustomer SuccessLeadershipCollaborationProblem Solving

About the role

  • Xtract One is a technology company dedicated to making the world safer through intelligent, frictionless security solutions.
  • Xtract One enables safer, more welcoming experiences while maintaining the highest standards of security.
  • With teams across North America, Xtract One brings together engineers, technologists, and business professionals who are passionate about innovation, collaboration, and real-world impact.

Responsibilities

  • Own day-to-day Salesforce hygiene: maintain accurate opportunity, account, contract, and renewal records.
  • Perform routine data cleanup: merge duplicates, correct field values, close stale pipeline, and ensure stage progression reflects reality.
  • Build and maintain reports and dashboards for renewal pipeline, forecast visibility, and Sales Ops KPIs.
  • Manage basic Salesforce configuration - list views, record types, field updates, and simple flows - escalating complex architecture to the Salesforce agency partner.
  • Sales Process & Forecasting Support:
  • Support weekly forecast calls by ensuring pipeline data is accurate, stage-appropriate, and complete before each review cycle.
  • Maintain quota tracking and territory assignment data in Salesforce, ensuring RSM records are accurate and current.
  • Support the Sr. Director in building and maintaining the Revenue Conversion Tracker, including data linkage between Salesforce and Finance reporting.
  • Sales Team Support:
  • Director in building and maintaining the Revenue Conversion Tracker, including data linkage between Salesforce and Finance reporting.

Requirements

  • Required Skills & Experience
  • 3+ years of experience in Salesforce administration, sales operations, revenue operations, or a related analytical support role.
  • Experience with quoting tools, CPQ, or contract lifecycle management (CLM) systems.
  • Experience with or ability to quickly learn automation tools (Zapier or equivalent) and Google Workspace.
  • Strong understanding of sales processes including pipeline management, forecasting, deal conversion, quota tracking, and territory structures.

Skills

  • This may include AI for tasks such as initial resume screening and transcribing interview discussions.

Compensation

  • $66,600-$81,400, Vacation, Benefits, Sick Days, Bonus, Stock Options
  • Status: Full-time Permanent
  • Vacancy Status: This is a new position within the Sales Department
  • The Sales Operations Specialist is the operational backbone of Xtract One's revenue engine.
  • The Sales Operations Specialist ensures every process - from lead to renewal - runs with precision and consistency.
  • Reporting to the Director Sales and Operations, the specialist owns the full post-sale commercial lifecycle: renewals, contract coordination, RFP response support, Salesforce administration, quoting, and the reporting infrastructure that keeps Sales and Customer Success leadership informed.

Equal opportunity

  • If you require accommodation at any stage of the recruitment process or while employed with us, please notify Human Resources at HR@xtractone.com, and we will work with you to meet your needs.
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