pureIntegration
CRM Business Analyst (Salesforce)
Reston, VA, United States
Sponsorship not specified$60k-$70kDetected 39 days ago
Project ManagementSalesforceCRMSalesLeadershipCommunicationCollaborationOrganizational Skills
About the role
- The right candidate is analytically rigorous, highly organized, and comfortable working in a fast-moving environment where priorities shift and ambiguity is the norm.
- They bring a practitioner's understanding of CRM systems and sales workflows, and they know how to work cross-functionally to get things done without direct authority.
- This position is fully remote within the U.S. and is a W-2 hourly engagement for 6 months, with a likelihood of extension.
Responsibilities
- Gather, validate, and document business requirements from regional teams, translating local market needs into structured, scalable enhancement requests
- Maintain the CRM workflow documentation library, ensuring it reflects current system state and is accessible to field teams and stakeholders
- Support the development and maintenance of CRM policies and governance documentation
- CRM Operations Support
- Monitor data quality, flag anomalies, and support the resolution of CRM data integrity issues across regions
- Build and maintain reports and dashboards that surface CRM performance metrics for operational and leadership audiences
- Support pre- and post-launch analysis for CRM enhancements, measuring adoption and impact against defined success metrics
- Partner with regional teams to understand local workflows and surface patterns that can be codified into global solutions
- Proven ability to gather and document business requirements and translate them into actionable, structured specifications.
- Detail-oriented with strong project management instincts - able to manage multiple workstreams simultaneously without dropping threads.
Requirements
- 3-5 years of experience in sales operations, revenue operations, business analysis, or a related function in a media, technology, or high-growth environment.
- Hands-on experience with SFDC - including reporting, workflow configuration, and data management.
- Please indicate the position you are applying for.
- pureIntegration is a technology consulting firm with 22 years of experience servicing Fortune 100 clients headquartered in the DC area.
Compensation
- $60k-$70k
Benefits
- Candidates are also eligible for limited benefits such as health insurance, professional development, training, our referral bonus program, and our wellness program.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
- pureIntegration provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.
- For reasonable accommodation requests, please contact us by email at hr@pureintegration.com or by mail to: pureIntegration, Human Resources Department, 1801 Robert Fulton Dr, Suite 450, Reston, VA 20191.
- Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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