tyreeanddangelo
Integration Manager
Chicago, IL
Sponsorship not specifiedDetected 41 days ago
Project ManagementCRMExcelLogisticsCustomer SupportLeadershipCommunicationCollaborationPublic SpeakingMicrosoft OfficeSharePoint
About the role
- The Integration Manager serves as a hybrid operational leadership and execution role within the Integrations team, responsible for driving integration activities from pre-close through post-close stabilization.
- Identify operational risks, delays, dependencies, or blockers and proactively coordinate resolution efforts.
- Operational Discovery & Transition Leadership
Responsibilities
- Own and manage integration timelines within Monday.com, ensuring alignment across pre-close and post-close milestones.
- Lead recurring integration meetings with internal departments and external partners, establishing agendas, priorities, and follow-up actions.
- Drive engagement and accountability across cross-functional workstreams including Payroll, Finance, Operations, HR, RCM, IT, and Compliance.
- Maintain visibility into integration progress and escalate concerns appropriately to leadership when needed.
- Conduct operational discovery discussions with prospective partners and staff to understand workflows, staffing structures, systems, operational processes, and transition considerations.
- Support change-management efforts by helping employees and partners navigate organizational transition with clarity, responsiveness, and professionalism.
- Partner closely with Operations and leadership teams to ensure continuity of day-to-day practice operations throughout the integration process.
Requirements
- Bachelor's degree required, with at least 5 years of experience in project coordination, client onboarding, or integration/implementation roles-ideally within a customer service-oriented environment.
- Ability to adapt quickly to changing needs/timelines without loss of momentum.
- Collect, organize, and validate documentation, operational data, and partner deliverables required for successful onboarding and transition execution.
- Experience working within healthcare, private equity-backed, or other client/service-oriented environments is preferred but not required.
- Excellent organizational abilities, prioritization skills, and attention to detail.
- Strong demonstrated verbal, written, and presentation communication skills.
Skills
- Proficient in Microsoft Office Suite, including Word, Excel, SharePoint, PowerPoint, and Outlook
- Comfortable with virtual meeting platforms, including setup, hosting, and participation protocols
- Familiarity with project management tools such as Monday.com
- Experience with CRM software is a plus
- Physical Requirements:
- Must be able to travel domestically via plane and motor vehicle, up to 25% travel may be required.
- Motor skills include keyboarding manipulation for data entry.
- The person in this position needs to occasionally move about inside the office to access filing cabinets, supplies, and office machinery.
Benefits
- Facilitate employee transition conversations related to onboarding expectations, payroll conversion, benefits enrollment, retirement plans, PTO transitions, and onboarding processes.
Company info
- Thrive Physical Therapy Partners (a TDP Portfolio Company)
- Position Summary:
- This role leads to partner-facing integration efforts, manages cross-functional coordination across internal departments, facilitates employee transition and onboarding discussions, and ensures operational milestones and deliverables are successfully executed throughout the integration lifecycle.
- Acting as a primary liaison between prospective partners and Thrive's internal teams, the Integration Manager balances hands-on tactical execution with relationship management, operational discovery, and integration ownership in a fast-paced, high-growth environment.
- Essential Duties and
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