TikTok
Senior Product Manager (AI Content Product (LLM) - TikTok Local Service
San Jose, California, United States of America · Senior
Sponsorship not specifiedDetected 4 hours ago
Machine LearningData ScienceNLPLLMsProduct ManagementProject ManagementStakeholder ManagementCRMCommunicationCollaborationProblem Solving
About the role
- Working across global markets, the team is redefining how users discover local services through content and AI.
Responsibilities
- Build AI-powered review and summary capabilities that distill community insights into concise, trustworthy, and personalized POI information, enabling users to make faster and more confident local decisions.
- Design product solutions that strengthen the connection between TikTok's online content ecosystem and offline local businesses, supporting the full user journey from discovery and inspiration to decision-making and in-store engagement.
- Partner closely with engineering, algorithm, search, data science, and regional teams to build and optimize AI-powered local discovery experiences.
- Leverage cutting-edge AI and large language model technologies, including content understanding, summarization, tagging, and recommendation, to drive continuous product innovation.
- Localize AI-generated content by incorporating regional language, cultural context, and user behavior to deliver relevant and intuitive local experiences across global markets.
Requirements
- Bachelor's degree or above.
- Experience in product management for consumer internet or technology products.
- Strong business acumen and user empathy with the ability to translate complex business problems into intuitive product experiences.
- Excellent communication, cross-functional collaboration, and project management skills with the ability to thrive in a fast-paced and ambiguous environment.
Nice to have
- 3+ Years of Experience building AI-powered products or applying AI-assisted product development methodologies.
- Experience in local services (O2O), content platforms, social media, e-commerce, local discovery, mapping, or review products.
- Strong structured thinking, communication, and stakeholder management skills across complex cross-functional organizations.
Benefits
- Define and monitor product success metrics to continuously improve content quality, coverage, personalization, and user trust.
Company info
- With the mission of "Inspiring New Life and Helping Good Business," Local Services is committed to becoming the most trusted local services platform for users and partners.
- Through POI, Video, LIVE, Search, and other product experiences, Local Services connects users with merchants, creators, and service providers, making everyday life richer, more convenient, and more engaging while fostering a healthy ecosystem that helps businesses grow.
- The TTLS Local Services Content Product Team builds AI-powered content experiences that help users discover, evaluate, and engage with local businesses.
- Leveraging TikTok's unique content ecosystem and cutting-edge AI technologies, including large language models, the team develops products such as POI summaries, review insights, content understanding, and recommendation features that transform user-generated content into trusted local discovery experiences.
This listing is sourced directly from TikTok's careers page and normalized into a canonical job model.