G2IT
Service Desk - SME
O'Fallon, Illinois, United States · Staff+
No sponsorship$72k-$78kDetected 29 days ago
Systems Engineering
About the role
- The Senior Service Desk Specialist will work as a team member on large and complex programs to ensure end-to-end automated solutions are successfully implemented and maintained.
- You may oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job.
- Salary range: $72K-$78K, depending on experience
Responsibilities
- Provide second-tier support to end users for either PC, server, or mainframe applications and hardware.
Requirements
- Minimum of 4 years of experience in a Service Desk role.
Skills
- Must be a US Citizen.
- Must have a Minimum Active DoD Secret Clearance.
- Must have valid CompTIA Security+ Certification or higher.
- Experience with ServiceNow is a plus.
Compensation
- Salary range: $72K-$78K, depending on experience
Visa & Work Authorization
- Must be a US Citizen
This listing is sourced directly from G2IT's careers page and normalized into a canonical job model.