Green Dot Corporation
Learning & Development Specialist
US-OH Cincinnati Operations Office, USA · Mid
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About the role
- This position will be responsible for presenting training and development programs of various forms.
- As well as, ensuring training programs meet company and customer objectives.
- This role will need to work in the Blue Ash, OH office.
Responsibilities
- Provide "train the trainer" support (design, facilitation, consultation).
- Leads companywide employee Engagement Survey, analytics and action planning
- Creates, organizes, plans, delivers various forms of onboarding, orientation, and skills training for employees.
- Partners with other departments to coordinate and guide their respective planning and delivery of essential job skills training.
- Acts as a liaison and develops relationships with the site to recommend appropriate training courses, curriculum, and delivery.
- Analyze, Design, Develop, Implement/Deliver, and Evaluate training materials and programs.
- Perform other duties as assigned.
- This role will primarily support the Customer Support Training department.
- We're Here to Support You-Accommodations Upon Request
- Our goal is to support every applicant in showcasing their talents and potential.
Requirements
- Bachelor's degree
- Proficiency in Microsoft Office, database management, and eLearning Tools (i.e. Articulate, Salesforce, Captivate, Camtasia, etc.)
- Ability to exercise judgement and receive general instruction on routine work
- All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
Nice to have
- Relevant financial services industry experience supporting a customer service environment
- Call center training experience
- Ability to work in the U.S. without sponsorship**
Compensation
- The targeted base salary for this position is $54,500 to $81,900 per year.
- The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Benefits
- Designs, develops and administers impactful and engaging ILT & e-learning courses by applying adult learning methodology
- Serves as a subject-matter expert in the area of adult learning theory, innovative learning methodologies and technologies, and training evaluation methods
Company info
- If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know.
- Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices.
- However, we are currently unable to offer visa sponsorship.
Equal opportunity
- We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity.
Visa & Work Authorization
- However, we are currently unable to offer visa sponsorship.
- All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship.
This listing is sourced directly from Green Dot Corporation's careers page and normalized into a canonical job model.