Pantheon Systems, Inc

Pantheon Systems, Inc

Technical Operations Manager

Canada, remote · Director

No sponsorship$96k-$120kDetected 19 days ago
JavaScriptPythonJiraConfluenceZendeskWordPressLeadershipCommunicationProblem Solving

About the role

  • Are you a strategic operator who thrives at the intersection of systems thinking, data integrity, and organizational scale?
  • This is a deeply hands-on role, you will get into the tools daily, resolve systemic data issues, write and automate workflows, and engage at the leadership level to influence decisions with real organizational impact.

Responsibilities

  • Comfortable as a direct partner to senior leadership - translating operational findings into recommendations and owning the operational narrative.
  • Director of Product Operations across Pantheon's Product, Design, and Engineering organization.
  • Amplitude & Product Metrics: Experience establishing or standardizing analytics tooling (Amplitude or equivalent) to support product launches and post-launch tracking.

Requirements

  • Deep hands-on experience with ProductBoard and Jira (or equivalent technologies).
  • Demonstrated ability to turn recurring activities into scalable, repeatable, automated workflows and Standard Operations Procedures (SOPs) that teams actually use.
  • Experience with or strong interest in Claude Code is highly valued - someone who sees coding as an operational problem-solving tool.
  • Strategic Tool Ownership: Deep hands-on experience with ProductBoard and Jira (or equivalent technologies).
  • Operationalization: Demonstrated ability to turn recurring activities into scalable, repeatable, automated workflows and Standard Operations Procedures (SOPs) that teams actually use.

Nice to have

  • Deep hands-on experience with a SDLC tools include Jira and ProductBoard.
  • Amplitude, Jellyfish, Guru, Confluence, or Zendesk a strong plus.
  • Hands-on experience with scripting or workflow automation.
  • Python or JavaScript a plus.
  • Claude Code or AI-assisted tooling experience highly valued.
  • Tool Expertise: Deep hands-on experience with a SDLC tools include Jira and ProductBoard.
  • Automation & Technical Appetite: Hands-on experience with scripting or workflow automation.

Skills

  • About Pantheon

Compensation

  • The Canadian base salary range for this position is $96,000 - 120,000 CAD per year.

Benefits

  • We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
  • Industry competitive compensation and equity plan
  • Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
  • Full medical coverage (Extended health care, dental, vision)
  • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
  • Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.

Equal opportunity

  • If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io.

Visa & Work Authorization

  • Visa Sponsorship is not available at this time.

This listing is sourced directly from Pantheon Systems, Inc's careers page and normalized into a canonical job model.