Pantheon Systems, Inc
Technical Operations Manager
Canada, remote · Director
No sponsorship$96k-$120kDetected 19 days ago
JavaScriptPythonJiraConfluenceZendeskWordPressLeadershipCommunicationProblem Solving
About the role
- Are you a strategic operator who thrives at the intersection of systems thinking, data integrity, and organizational scale?
- This is a deeply hands-on role, you will get into the tools daily, resolve systemic data issues, write and automate workflows, and engage at the leadership level to influence decisions with real organizational impact.
Responsibilities
- Comfortable as a direct partner to senior leadership - translating operational findings into recommendations and owning the operational narrative.
- Director of Product Operations across Pantheon's Product, Design, and Engineering organization.
- Amplitude & Product Metrics: Experience establishing or standardizing analytics tooling (Amplitude or equivalent) to support product launches and post-launch tracking.
Requirements
- Deep hands-on experience with ProductBoard and Jira (or equivalent technologies).
- Demonstrated ability to turn recurring activities into scalable, repeatable, automated workflows and Standard Operations Procedures (SOPs) that teams actually use.
- Experience with or strong interest in Claude Code is highly valued - someone who sees coding as an operational problem-solving tool.
- Strategic Tool Ownership: Deep hands-on experience with ProductBoard and Jira (or equivalent technologies).
- Operationalization: Demonstrated ability to turn recurring activities into scalable, repeatable, automated workflows and Standard Operations Procedures (SOPs) that teams actually use.
Nice to have
- Deep hands-on experience with a SDLC tools include Jira and ProductBoard.
- Amplitude, Jellyfish, Guru, Confluence, or Zendesk a strong plus.
- Hands-on experience with scripting or workflow automation.
- Python or JavaScript a plus.
- Claude Code or AI-assisted tooling experience highly valued.
- Tool Expertise: Deep hands-on experience with a SDLC tools include Jira and ProductBoard.
- Automation & Technical Appetite: Hands-on experience with scripting or workflow automation.
Skills
- About Pantheon
Compensation
- The Canadian base salary range for this position is $96,000 - 120,000 CAD per year.
Benefits
- We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays
- Full medical coverage (Extended health care, dental, vision)
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.
Equal opportunity
- If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io.
Visa & Work Authorization
- Visa Sponsorship is not available at this time.
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