IMA Financial Group

IT Field Systems Technician I

Wichita, KS · Internship

Sponsorship not specifiedDetected 15 days ago

Customer SupportLeadershipCommunicationMicrosoft Office

About the role

Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life.
It's this unique ownership business model that makes working at IMA so appealing.
Magazine's Best Workplaces - 2023 Denver Business Journal's Best Places to Work - 2022-2023 Connecticut Top Work Places - 2021-2023 Inc.

Supports and demonstrates IMA's core values.
Setup and maintain user accounts, maintaining computer and hardware inventory, providing meeting room A/V support.
Support the use and functionality of Microsoft Office 365 applications.
Manage end user support requests as assigned in the Help Desk ticketing system.
Assist with support readiness on Technology projects.
Acquire and develop Subject Matter Expertise in Microsoft Office, workstations, audio/visual technologies, printing and other technologies, as directed by IT Leadership
We provide support systems and resources that enable each of our associates to focus on what they do best.
And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.

Associate degree preferred
4-5 years' equivalent work experience in computer technology-related fields, required
CompTIA A+ Certification or demonstrated equivalent work experience or certification required.
CompTIA Network+ Certification or demonstrated equivalent work experience or certification preferred.
4-5 years' current Microsoft desktop operating system, mail client and applications experience, required.
4-5 years' experience and demonstrated success in a service desk, or help desk, environment, required.
2-3 years' user account creation and administration experience required.
2-3 years' experience working in service desk roles, required.
Excellent oral, presentation, analytical and written communication skills required.
Exceptional focus on customer service required.
Some travel required.
2020-2023 Business Insurance Magazine Best Places to Work in Insurance

Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
Being a part of IMA has its benefits.
When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life.
These benefits do not apply to internship roles.
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership?

This listing is sourced directly from IMA Financial Group's careers page and normalized into a canonical job model.