StepStone Group
Account Manager
Needham, MA, United States
Work authorization required$58k-$96kDetected 133 days ago
Data AnalysisJiraAccount ManagementIntellectual PropertyCustomer SuccessCustomer SupportCadenceResearchCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Teams
About the role
- Appcast is the global leader in programmatic recruitment advertising technology and services.
- Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe.
- The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast's software solutions and managed service offerings.
Responsibilities
- We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop.
- Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.
- Own a portfolio of client accounts, gain a deep understanding of each client's desired outcomes, and work with internal partners to drive the client's desired KPI's and outcomes.
- Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.
- Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals.
- Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers their organization on a regular cadence which may include but is not limited to weekly status update meetings and quarterly business reviews.
- Partner cross-functionally with the product, and development teams to investigate bugs and technical issues, and solve client facing issues while building technical understanding of Appcast's product suite.
- Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client's goals.
- Lead quarterly business reviews including data collection, interpretation, storytelling and presentation.
Requirements
- Bachelor's degree or equivalent experience
- Professional experience in the software industry in sales, account management or technical roles is highly valued but not required for this role
Compensation
- $57,500-$96,000
- We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another.
Benefits
- We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another.
Company info
- To better understand our company culture, read Our Story and check out Working at Appcast on our website.
- We live our values each day including volunteering and giving back to our communities.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
Visa & Work Authorization
- if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization
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This listing is sourced directly from StepStone Group's careers page and normalized into a canonical job model.