House Rx
Prior Authorization Supervisor
Pittsburgh, PA
Sponsorship not specifiedDetected 5 days ago
Performance ManagementEpicCernerEHR/EMRPharmacy PracticeLeadershipCommunicationMentoringOrganizational Skills
About the role
- This is not a traditional people manager role-we are looking for a working supervisor who is a recognized subject matter expert in end to end specialty pharmacy prior authorization, from payer strategy and clinical criteria to appeal resolution.
- Serve as the team's primary SME for specialty PA workflows; including initial submissions, peer-to-peer coordination, appeals, and exception requests across commercial, Medicare, and Medicaid payers
- Serve as escalation point for complex, denied, or time-sensitive cases-leading appeals strategy and coordinating with prescribers and clinical staff as needed
Responsibilities
- Maintain a working caseload to model best practices, demonstrate PA excellence, and stay current on payer policy changes and clinical criteria
- Develop, document, and continuously improve standard operating procedures (SOPs) for the full PA lifecycle, ensuring consistency and compliance across the team
- You have managed or mentored a team of PA specialists and understand the balance between coaching others and maintaining your own clinical sharpness
- You thrive in a fast-paced, startup-style environment and are energized by building and improving systems from the ground up
- You are a data-driven problem solver who uses metrics to identify trends, prioritize work, and drive continuous improvement
Requirements
- direct specialty pharmacy experience required
- Deep knowledge of specialty PA processes across commercial, Medicare Part B/D, and Medicaid payers
- Experience with PA workflow tools, pharmacy management systems, and EMR platforms
- You have experience with specialty drug categories such as oncology, immunology, neurology, or rare disease and understand the clinical nuances that drive PA outcomes
- 5+ years of hands-on prior authorization experience in a specialty pharmacy, health system, or managed care setting; direct specialty pharmacy experience required
- 2+ years of supervisory or lead experience managing PA teams or workflows
- Demonstrated experience managing appeals, exception requests, and peer-to-peer coordination
- Strong understanding of clinical criteria, step therapy requirements, and medical necessity documentation for specialty therapeutics
- Exceptional organizational skills with the ability to manage competing priorities in a high-volume environment
- Ideal candidates must be located in or willing to relocate to the Pittsburgh, PA area, but we will consider remote candidates for the right fit.
Compensation
- Competitive salary and equity stake
Benefits
- You are comfortable navigating pharmacy and EMR systems (e.g., QS1, PioneerRx, Epic, Cerner, Therigy, ScriptMed) and learning new technology quickly
- Stay current on payer landscape changes, formulary updates, and specialty drug coverage policies and proactively translate these into updated workflows
- Manage scheduling, PTO coverage, and workload distribution to ensure consistent service levels and team wellbeing
- Collaborate with the training lead to design and deliver PA-specific onboarding and ongoing education-including payer updates, denial trends, and documentation best practices
Company info
- We are seeking an experienced Prior Authorization (PA) Supervisor to lead our onsite PA team at our Pittsburgh Hub.
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