softerware

Data Migration Specialist

Fort Washington, Pennsylvania, United States · Full-time

Sponsorship not specified$55k-$65kDetected 12 days ago

Data StructuresSQLData EngineeringSalesforceCRMCustomer SupportCommunicationCollaborationMicrosoft Office

About the role

The Data Services Specialist is responsible for executing end-to-end data transfer projects for new clients, including data review, mapping, transformation, and validation.
This role involves working with client data from multiple source systems and transforming it into SofterWare products using SQL-based ETL processes.

Manage a high-volume pipeline of concurrent client projects, ensuring steady progress across all stages of the implementation process
Develop and maintain SQL scripts to transform client data into structures compatible with SofterWare products, including joins, updates, and data manipulation logic
Lead or support client mapping sessions by gathering requirements, documenting decisions, and ensuring accurate field alignment
Validate data accuracy through structured quality checks, including record counts, field validation, and system testing prior to client review
Document all mapping decisions, transformation logic, and project updates within Salesforce and internal documentation systems
Collaborate with Onboarding Coordinators, Sales, and internal teams to support a smooth and efficient implementation process
Document client interactions, issues, and resolutions in the CRM to ensure visibility and continuity of support
Participate in special projects and take on additional responsibilities as assigned to support team and organizational goals.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Ability to manage multiple concurrent projects in a deadline-driven, high-volume environment

Proficiency in SQL Server, including writing queries, joins, updates, and basic data transformation logic
Strong understanding of general database usage and relational database concepts
Excellent verbal and written communication skills, with the ability to actively listen, gather requirements, and communicate effectively with both technical and non-technical audiences
Ability to communicate professionally with clients and internal teams, maintaining clarity and responsiveness
Ability to identify issues and escalate appropriately when encountering unfamiliar or complex scenarios
Proficiency with business and communication tools, including Microsoft Office, Google Workspace, Salesforce CRM, Slack, and other internal systems
Obtain client data from source systems by providing extraction guidance or directly retrieving data when access is granted, ensuring completeness and accuracy of all required datasets
Proactively communicate with clients to support scheduling and completion of required milestones (e.g., mapping, beta review, final data submission)

Associates' or Bachelor's degree in Information Technology, Computer Science, Data Management, or a related field, or equivalent work experience
1-3 years of experience working with SQL, data transformation, or database-related roles
Experience working with relational databases preferred
Experience managing multiple projects or tasks simultaneously in a deadline-driven environment
Previous client-facing or customer service experience preferred
Familiarity with nonprofit data structures and systems is a plus

This full-time, remote position offers a total compensation range of $55,000-$65,000 USD, depending on your experience and skills.
Our compensation package is designed to recognize your contributions, reward outstanding performance, and support your long-term growth.
Total Compensation includes:
Quarterly incentive bonuses
Competitive base salary

We're proud to offer a comprehensive and competitive benefits package, including:
Paid time off and volunteer days
Parental and military leave
401(k) with employer match and profit sharing
Medical, prescription, vision, and dental coverage
Pre-tax dependent coverage and voluntary benefits
Employee Assistance and Wellness Programs

We do not discriminate on the basis of race, color, citizenship status, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital s

This listing is sourced directly from softerware's careers page and normalized into a canonical job model.