McKesson
Quality Assurance and Governance Lead
USA, KS, Overland Park
Sponsorship not specifiedDetected 19 hours ago
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About the role
- Rx Savings Solutions ( RxSS ), part of McKesson's Prescription Technology Solutions segment, helps members, employers, and health plans lower medication costs, improve adherence, and navigate care.
- As RxSS scales toward a $150M revenue goal, this senior individual-contributor role operationalizes the company's Quality Management System (QMS) - covering clinical assurance, audit readiness, data integrity, and AI-enabled quality processes.
Responsibilities
- Operationalize and maintain the end-to-end QMS, including policies, procedures, controls, and documentation governance (e.g., via MasterControl or similar eQMS platforms)
- Validate clinical assumptions behind algorithms, savings logic, and client configurations to keep ROI claims evidence-based and auditable
- Manage deviation, investigation, CAPA, and quality-event processes, driving root-cause analysis and systemic improvement
- Author and maintain SOPs, control frameworks, escalation protocols, and audit response playbooks
- Demonstrated ability to drive cross-functional adoption of quality standards without direct authority
Requirements
- 4+ years of experience in quality assurance, quality governance, audit, compliance, or regulated operations
- Experience with AI governance frameworks, including validation, risk classification, and control design for AI-enabled workflows
- Occasional travel (estimated less than 10%) may be required for audits or client meetings.
Nice to have
- Preferred Skills/Experience
Compensation
- The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
Benefits
- McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
- Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
- Together, we thrive as we shape the future of health for patients, our communities, and our people.
- If you want to be part of tomorrow's health today, we want to hear from you.
- Define, track, and report quality KPIs (defect rates, audit findings, SLA adherence, savings-validation coverage) through executive dashboards
- Bachelor's degree in Life Sciences, Engineering, Pharmacy, Healthcare Administration, Information Systems, or a related field, or equivalent experience
- Experience in PBM, healthcare technology, benefits administration, or regulated healthcare services
- We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
- This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
Company info
- We are known for delivering insights, products, and services that make quality care more accessible and affordable.
- About the Role Rx Savings Solutions ( RxSS ), part of McKesson's Prescription Technology Solutions segment, helps members, employers, and health plans lower medication costs, improve adherence, and navigate care.
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This listing is sourced directly from McKesson's careers page and normalized into a canonical job model.