Cccis

Senior Solutions Engineer, First Party Casualty

Chicago (Green St), IL · Senior

Sponsorship not specified$106k-$150kDetected 1 day ago

Cloud PlatformsLLMsSalesExcelCustomer SuccessCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

The ideal candidate brings hands-on first party casualty claims experience from inside a carrier casualty operation and can credibly engage stakeholders from frontline adjusters to senior leaders.
You will use your operational expertise to uncover client pain points, shape compelling recommendations, and show carriers a smarter way to improve first party casualty performance.
You will be the person in the room who has lived the workflows our clients are trying to improve and can show them a better way.

Lead highly complex carrier process reviews by conducting prospective client interviews to map current-state workflows, interpret operational pain points, and translate findings into actionable recommendations and solution designs.
Work directly with prospective clients to document configuration requirements, integration needs, and technical constraints.
Deliver tailored product demonstrations and solution walkthroughs that connect first party solution capabilities directly to client pain points.
Build and deliver executive-ready PowerPoint presentations that clearly articulate client problems, solution value, ROI, and structured visual narratives to support scalable pre-sales efforts.
Create clear technical narratives and reusable enablement materials that translate product capabilities into client-relevant solutions and equip sellers to deliver consistent first party messaging.
Maintain fluency in product capabilities, roadmap, and industry trends to inform client conversations.
We are seeking a customer-focused Solutions Engineer to support our Casualty Products organization, with a dedicated focus on First Party Casualty.
In this highly visible, client-facing pre-sales role, you will lead carrier process reviews, deliver tailored product demonstrations, and translate complex claims workflows into clear solution strategies that drive adoption, value, and revenue growth across our first party casualty portfolio.

Hands-on carrier-side experience in first party casualty claims operations, with a strong understanding of claims workflows, operational challenges, and performance drivers.
5+ years of experience in sales engineering, solution consulting, technical pre-sales, claims operations, strategy, or process improvement.
Strong client-facing communication skills, with the ability to engage senior business stakeholders, frontline users, and technical audiences with credibility and clarity.
A video interview is required for this position.

$106,277.25 - $150,000.00 This position is bonus and/or commission eligible.
At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.

This listing is sourced directly from Cccis's careers page and normalized into a canonical job model.