Park University

Academic Success Advisor

Gilbert, AZ · Staff+

Sponsorship not specifiedDetected 31 days ago

CRMExcelCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

The primary purpose of the Academic Success Advisor is to assist students in achieving their educational goals and to provide opportunities for them to enhance their academic, career, and personal development.
Position Accountabilities Counseling and Advising: Follow best practices from NACADA on helping students choose degrees, modalities and courses based on students' interests and strengths.

This includes helping students develop individualized academic, career, and financial plans in close collaboration with other student support units.

Bachelor's Degree requir ed
Ability to work both face-to-face and in a virtual environment, making email, chat, or phone interactions with students.
Preference given to candidates with international experiences or knowledge of international student processes.
Must be able to navigate Parkville Campus which may require walking and climbing stairs.

Follow best practices from NACADA on helping students choose degrees, modalities and courses based on students' interests and strengths.
Assist as students complete their classes, navigate their degree plans, and re-enroll.
Execute orien tation and planning interviews with students in the first 2 weeks of the first term of enrollment: in person, online, by phone, or other strategy.
Execute regularly scheduled check-ins for each student during progress to degree.
Execute proactive and intentional notifications to students to complete necessary financial aid, registration, confirmation, VA, and associated processes within 24 hours of receiving alerts.
U tilize available technologies and the university constituent relationship management (CRM) system to provide student status reports, alert necessary resource personnel, conduct outreach and record interactions.
Provide basic information to students and connect students with these resource areas by setting appointments and conducting follow up check-ins.
Ensure students are aware of other services available, such as Counseling Center, Library, computer labs, and more.

Qualified applicants must upload a resume and cover letter that includes salary requirements.

We offer an excellent benefits package including health, dental, and life insurance, retirement plan, and tuition-paid undergraduate classes for employees and dependents.
Academic Success Advisors provide holistic advising to understand students' lives to support students and remove barriers to their educational, career and life goals.

This listing is sourced directly from Park University's careers page and normalized into a canonical job model.