Roofstock

Vendor Manager

Phoenix, Arizona, United States

No sponsorshipDetected 21 days ago

LeadershipCommunicationCollaborationAdaptability

About the role

A Vendor Manager at Roofstock is pivotal in fostering mutually beneficial relationships with third-party maintenance vendors across our portfolio of single-family homes.
In addition to overseeing operational needs, the Vendor Manager will focus on optimizing performance against Key Performance Indicators (KPIs) and ensuring adherence to Service Level Agreements (SLAs).
This role requires a strategic and data-driven individual with a strong background in vendor relationship management.

Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs
Conducting market visits to review vendor quality, build rapport, and vet potential new vendors
Negotiating and establishing set pricing structures to optimize cost management.
Providing support to the internal operations team, demonstrating adaptability in addressing operational challenges
Collaborate and work cross-functionally in a team environment
We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.
In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

5+ years of experience leading, developing, and growing vendor relationships
Experience with residential Repairs and Maintenance field operations
Experience in making data-driven decisions utilizing reporting
Travel required: up to 3 days per week, twice monthly
Strong analytical capabilities to evaluate performance and an understanding of fair and optimal pricing structures
Excellent planning, organization, and delivery skills, and comfortable in high-pressure situations
Excellent attention to detail
Ability to communicate effectively with internal stakeholders and external customers
Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders, including regional employees, field staff, office staff, executive leadership, and external customers
Thrives in a fast-paced and startup environment
Tech-savvy
Proficient in Google Suite applications, including Docs, Sheets, and Slides with demonstrated expertise in efficient document creation, collaboration, and data management.

Compensation may be adjusted based on experience, skills, and interview performance.

$80,000/yr. - $90,000/yr. range annually
12 Paid Holidays
Our compensation reflects several US geographic markets.
The base pay for this position represents the expected salary for this position.
Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.
Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all.
Generous PTO Policy
Volunteer Time Off
Paid Parental Leave
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more
Competitive & Unique Benefits Package

Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors).

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

This listing is sourced directly from Roofstock's careers page and normalized into a canonical job model.