Avoca
Forward Deployed Agent Engineer
New York HQ · Full-time
Sponsorship not specifiedDetected 247 days ago
JavaScriptTypeScriptPythonVector DatabasesAWSGCPLLMsProduct Management
About the role
- You'll operate at the cutting edge of conversational AI, working closely with our product team to shape strategy based on what you see in the field.
Responsibilities
- Build and maintain the infrastructure for conversational AI, APIs, integrations, monitoring, and feedback loops.
- At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity.
- We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Nice to have
- Comfort working in dynamic environments with shifting priorities.
- Eagerness to work in person with us in NYC full time.
- Proficient in Python (TypeScript/JavaScript a plus) and familiar with major cloud providers (AWS, GCP, or Azure.)
Benefits
- Comprehensive medical, dental, and vision insurance
- Flexible PTO plus U.S. federal holidays
- Commuter benefits
- Bonus: experience with vector databases, LLMs, prompt engineering, or AI agent frameworks.
Company info
- Avoca is transforming how home service companies engage with their customers.
- Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
- We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation.
- We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
- In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services.
- With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
- Embed with customers to deeply understand their operations and deliver AI solutions that work from day one.
- As a Forward Deployed Agent Engineer, you'll embed directly with our customers, understanding their workflows, designing tailored AI solutions, and deploying systems that deliver immediate impact.
Equal opportunity
- Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
This listing is sourced directly from Avoca's careers page and normalized into a canonical job model.