Motorola Solutions

Information Technology (IT) Support Specialist

Irvine, CA · Contract

Work authorization required$31k-$36kDetected 5 days ago

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About the role

This position is fully onsite, Monday through Friday, at Silvus Technologies' Engineering and R&D Office in Irvine, CA, near the vibrant Irvine Spectrum.
The position requires a daily schedule of 8:30 am - 5:30 pm.
The following is a list of at least some of the current essential job functions of the position.

Provide technical support to end users, including troubleshooting/researching hardware and software issues on desktop or laptop systems.
Respond to IT Help Desk support tickets in a timely manner.
Install, configure, and maintain hardware and software.
Develop and maintain documentation related to the company's IT infrastructure and support processes.
Maintain an up-to-date inventory of all hardware and software assets.
Manage on-boarding and off-boarding functions, including account creation/disabling, communication, and hardware deployment/recovery in concert with HR and Facilities.
Perform other related duties of which the above are representative.
Silvus is seeking an Information Technology (IT) Support Specialist who will report to the Senior IT Support Specialist on the Information Technology (IT) team.
The successful individual in this role will provide technical support to end users, troubleshoot hardware and software issues, and maintain the company's IT infrastructure.

3+ years of experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related procedures.
Proficient PC skills in a Windows and IOS environment required.
Experience with Layer 1 Networking and Cabling.
Experience installing/uninstalling and licensing/de-licensing enterprise software.
Have working knowledge of Microsoft Active Directory, Microsoft Entra, and Microsoft Intune.
Demonstrated ability to operate as a team member, supporting departmental decisions, policies, and procedures with a positive attitude and communications (both to team members and other staff).
Must be a U.S. Citizen due to clients under U.S. government contracts.
NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen).
Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position.

Possession of or in-progress towards a Bachelor's degree in Information Technology, Computer Science, or related field.
Prior experience in a fast-paced office environment.
Linux and macOS skills are highly desirable.
Company Overview
Department Overview

$31.25 - $36.06 / hourly
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity.
Pay within this range varies and depends on job-related knowledge, skills, and experience.
Incentive Bonus Plans

Incentive Bonus Plans
Medical, Dental, Vision benefits
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity.
Our U.S. Benefits include:

This listing is sourced directly from Motorola Solutions's careers page and normalized into a canonical job model.