Apres Nail
E-Commerce Customer Service Representative
City of Industry, CA, United States · Full-time
Sponsorship not specifiedDetected 2434 days ago
CRMCustomer SupportCommunicationProblem SolvingCritical Thinking
About the role
- We at Apres Nail is looking for a self-starter with a strong work ethic and craves teamwork.
- The ideal candidate will be outgoing, demonstrate excellent written and verbal communication skills, critical thinking skills, be able to transmit information clearly and accurately, and actively seek feedback.
Nice to have
- Respond to customer inquires and concerns in a prompt, courteous, and professional manner
- Handle a constant flow of emails/Calls for customer service.
- Takes direction very well, works independently to finish tasks timely.
- Provide detailed information about our products and services
- Resolve product issues and questions with a friendly and efficient attitude
- Complete special projects & tasks as needed by the company
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
Benefits
- Health insurance
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This listing is sourced directly from Apres Nail's careers page and normalized into a canonical job model.