PagerDuty

PagerDuty

Sales Strategy and Operations Manager

Atlanta; San Francisco · Mid

Sponsorship not specified$127k-$191kDetected 2 days ago
Data VisualizationLLMsAgentic AIAccessibilityHubSpotSalesforceCRMSalesFinancial ModelingForecastingExcelCompensationResearchLeadershipCommunicationCollaboration

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations.
  • As the Manager of Sales Strategy and Operations, you will be the strategic backbone of our go-to-market execution.
  • You will bridge the gap between sales strategy, financial predictability, and rep motivation.

Responsibilities

  • Sales Compensation Design & Execution
  • Own and optimize the weekly, monthly, and quarterly sales forecasting process. Ensure consistency and accountability across regional sales managers and VPs.
  • Move beyond standard reporting to deliver proactive insights. Identify pockets of underperformance, bottlenecks in the sales funnel, or top-performing behaviors to replicate across the org.
  • High emotional intelligence and communication skills. You will handle sensitive compensation data and negotiate metrics with strong-willed sales leaders; building trust is paramount.

Requirements

  • 4-6 years of experience in Sales Operations, Revenue Operations, or Sales Finance, ideally within a fast-growing B2B SaaS environment.
  • Advanced CRM knowledge (Salesforce/HubSpot) is required
  • High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations
  • This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Nice to have

  • Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus.
  • Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred.

Compensation

  • Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans (OTE structures, accelerators, SPIFFs, and gates) that align with company ARR goals.
  • The base salary range for this position is $127,000.00 - $191,400.00 USD.
  • Our base salary ranges are determined by role, level, and location.
  • The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.
  • Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
  • Competitive salary

Benefits

  • As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
  • Learn more, including country-specific offerings, on our benefits site.
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year

Company info

  • Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more.
  • We embrace and encourage in-person working as an integral part of our culture.
  • What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.

Equal opportunity

  • PagerDuty is an equal opportunity employer.
  • Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.