PagerDuty

PagerDuty

Sales Strategy and Operations Manager

San Francisco

Sponsorship not specified$127k-$191kDetected 2 days ago
DevOpsMachine LearningData VisualizationLLMsAccessibilityHubSpotSalesforceCRMSalesFinancial ModelingForecastingExcelOperations ManagementCompensationCustomer SupportCiscoShopifyResearchLeadershipCommunicationCollaboration

About the role

  • Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
  • Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.

Responsibilities

  • Sales Compensation Design & Execution
  • Own and optimize the weekly, monthly, and quarterly sales forecasting process. Ensure consistency and accountability across regional sales managers and VPs.
  • Move beyond standard reporting to deliver proactive insights. Identify pockets of underperformance, bottlenecks in the sales funnel, or top-performing behaviors to replicate across the org.
  • High emotional intelligence and communication skills. You will handle sensitive compensation data and negotiate metrics with strong-willed sales leaders; building trust is paramount.

Requirements

  • Advanced CRM knowledge (Salesforce/HubSpot) is required
  • High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations
  • This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Nice to have

  • Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus.
  • Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred.

Skills

  • PagerDuty (NYSE:PD) is a leader in Digital Operations Management.

Compensation

  • Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans (OTE structures, accelerators, SPIFFs, and gates) that align with company ARR goals.
  • The base salary range for this position is $127,000.00 - $191,400.00 USD.
  • Our base salary ranges are determined by role, level, and location.
  • The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.
  • Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
  • Competitive salary

Benefits

  • As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
  • Learn more, including country-specific offerings, on our benefits site.
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year

Company info

  • We embrace and encourage in-person working as an integral part of our culture.

Equal opportunity

  • PagerDuty is an equal opportunity employer.
  • Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.