PagerDuty
Sales Strategy and Operations Manager
San Francisco
Sponsorship not specified$127k-$191kDetected 2 days ago
DevOpsMachine LearningData VisualizationLLMsAccessibilityHubSpotSalesforceCRMSalesFinancial ModelingForecastingExcelOperations ManagementCompensationCustomer SupportCiscoShopifyResearchLeadershipCommunicationCollaboration
About the role
- Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
- Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
Responsibilities
- Sales Compensation Design & Execution
- Own and optimize the weekly, monthly, and quarterly sales forecasting process. Ensure consistency and accountability across regional sales managers and VPs.
- Move beyond standard reporting to deliver proactive insights. Identify pockets of underperformance, bottlenecks in the sales funnel, or top-performing behaviors to replicate across the org.
- High emotional intelligence and communication skills. You will handle sensitive compensation data and negotiate metrics with strong-willed sales leaders; building trust is paramount.
Requirements
- Advanced CRM knowledge (Salesforce/HubSpot) is required
- High proficiency in Excel/Google Sheets for financial modeling and compensation plan simulations
- This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!
Nice to have
- Experience with Forecasting tools (e.g., Clari, Gong) and Incentive Compensation Management (ICM) software (e.g., CaptivateIQ, Spiff, Xactly) is a strong plus.
- Data visualization experience (Tableau, Looker, or PowerBI) is highly preferred.
Skills
- PagerDuty (NYSE:PD) is a leader in Digital Operations Management.
Compensation
- Partner with Sales Leadership and Finance to design, model, and implement annual and mid-year Sales Incentive Compensation Plans (OTE structures, accelerators, SPIFFs, and gates) that align with company ARR goals.
- The base salary range for this position is $127,000.00 - $191,400.00 USD.
- Our base salary ranges are determined by role, level, and location.
- The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.
- Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
- Competitive salary
Benefits
- As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
- Learn more, including country-specific offerings, on our benefits site.
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
Company info
- We embrace and encourage in-person working as an integral part of our culture.
Equal opportunity
- PagerDuty is an equal opportunity employer.
- Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.