Piedmont Healthcare
Manager, Sales Operation
US, Blue Bell (ICON) · Contract
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About the role
- At ICON our Sales Operations team plays a critical role in shaping commercial strategy and driving business growth through data-driven decision making.
- Whether your background is within a CRO, pharmaceutical company, healthcare organisation, or another data-rich commercial environment, we'd love to hear from you.
- Inclusion and Accessibility ICON is an equal opportunity employer.
Responsibilities
- As a trusted partner to sales leadership, you'll be responsible for delivering the insights, reporting, and analysis that drive commercial success.
- Develop and maintain dashboards, reports, and forecasting models that provide meaningful business insights.
- Transform complex datasets into actionable recommendations that support strategic decision making.
- Drive improvements to sales processes, reporting accuracy, and operational efficiency.
- Provide the sales teams with guidance and support on tools, systems, reporting, and operational processes.
- Partner closely with Sales, Finance, Business Development, and Operational leaders to align commercial priorities and objectives.
- Lead continuous improvement initiatives that enhance sales effectiveness and revenue predictability.
- Coach and develop junior members of the Sales Operations team.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
Requirements
- Experience analysing business or sales performance data and delivering actionable insights to stakeholders.
- Strong commercial acumen and the ability to influence decision making through data.
- Experience working with CRM platforms such as Salesforce and an understanding of how commercial data flows through sales processes.
Compensation
- Competitive base salary and performance related incentives
Benefits
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
- Visit our careers site to read more about the benefits ICON offers.
Company info
- As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
- We're looking for a commercially minded, analytical Sales Operations Manager who thrives on turning complex data into meaningful insights that help sales leaders strengthen sales performance and accelerate revenue growth.
- What we're looking for We're open to candidates from a variety of analytical and commercial backgrounds.
Equal opportunity
- ICON is an equal opportunity employer.
This listing is sourced directly from Piedmont Healthcare's careers page and normalized into a canonical job model.