Mass General Brigham

Sr. Practice Assistant

Boston-MA · Senior

Sponsorship not specified$19k-$28kDetected 4 days ago

ExcelRecruitingEpicPatient CareResearchLeadershipCommunicationTime ManagementMicrosoft Office

About the role

You would play a key part in creating a positive, seamless experience for patients as they move through their care.
Assist callers with routine inquiries and triage matters appropriately.
Acts as "Super User" for scheduling, registration and billing systems.

Performs administrative functions to support smooth and efficient clinical service and practice operations.
Make patient appointments and maintain appointment records.

High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
3-5 years office experience required
Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
Knowledge of office operations and standards and understanding of office procedures, including filing, copying, scanning, printing, and faxing.
Education
Experience
Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
Managing one's own time and the time of others.
Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Ability to proofread and edit written documents.

Knowledge, Skills and Abilities
Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint.

$19.37 - $27.71/Hourly
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.