Selectorsoftware

Product Manager – AIOps (Network, Infrastructure & Cloud Observability)

Santa Clara, California

Sponsorship not specified$180k-$220kDetected 33 days ago
Distributed SystemsAWSGCPAzureKubernetesSite Reliability EngineeringMachine LearningData EngineeringData ScienceProduct ManagementProduct StrategyPRDsCustomer SuccessCiscoBGP/OSPFNetwork MonitoringCommunicationCollaboration

About the role

  • It enables operations teams to meet their KPIs through seamless collaboration, search-driven conversational user experience, and automated data engineering pipelines.
  • Our solutions are used by leading Telecoms, Media Providers, Retail, and Professional Sports organizations across the world.
  • Our novel approach and rapidly expanding footprint put us in the unique position for continued growth to become a category leader.

Responsibilities

  • Prioritize competing enhancement requirements and drive balance between different specific customer needs, Selector business growth goals, and broader AI/ML trends to stay at the cutting edge of the AI/ML adoption in our chosen market segment.
  • Partner with sales and customer success to support solution positioning, demos, and proof-of-value engagements.
  • Collaborate closely with engineering, data science, solutions and CSM teams to deliver features to meet /exceed customer expectations.
  • Partner with marketing on messaging, positioning, and launch of new features.
  • Write clear, precise product requirements (PRDs), documents, with a strong focus on ingesting specific customer data and delivering operational outcomes based on available data.

Requirements

  • 10+ years of product management experience in infrastructure monitoring, observability, APM, or IT operations software.
  • Strong understanding of infrastructure and network domains, including:
  • Proven ability to work w/ engineering on complex, data-intensive products.
  • Experience with AIOps concepts such as event correlation, topology modeling, RCA, or predictive analytics.
  • Familiarity with APIs, telemetry pipelines, and large-scale data platforms.
  • Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly to both technical and non-technical stakeholders.

Compensation

  • The salary for this role is $180,000 - $220,000.
  • Final offer amounts are determined by multiple factors, including prior experience and location, and may vary from the amount listed.

Benefits

  • These specific outcomes / success metrics for AIOps features include benefits such as alert reduction, noise reduction, MTTR improvement, alert fidelity, automation effectiveness.

Company info

  • Selector is building an operational intelligence platform for digital infrastructure. By adopting an AI/ML-based analytics approach, the platform provides actionable multi-dimensional insights to network, cloud, and application operators. It enables operations teams to meet their KPIs through seamless collaboration, search-driven conversational user experience, and automated data engineering pipelines.
  • Our solutions are used by leading Telecoms, Media Providers, Retail, and Professional Sports organizations across the world. Our novel approach and rapidly expanding footprint put us in the unique position for continued growth to become a category leader. To fuel our growth, we are seeking passionate, high-energy, results-oriented individuals to join our team.
  • Our mission is to deliver world-class solutions on behalf of the large enterprise. Supported by leading investors, Selector is uniquely positioned to deliver a world-class solution to address large enterprise requirements across the globe.
  • Selector offers a discretionary PTO policy, health insurance, 401k, the opportunity for a bonus, and more.
  • The ideal candidate brings hands-on product experience from modern observability or monitoring platforms, with deep exposure to network, infrastructure and cloud monitoring domains.
  • Experience with application performance monitoring (APM) is highly desirable but not mandatory.
  • PLM will work closely with engineering, data science, UX, sales, and customer success teams to translate real-world operational pain points into enterprise class product capabilities.
  • Selector is building an operational intelligence platform for digital infrastructure.
  • By adopting an AI/ML-based analytics approach, the platform provides actionable multi-dimensional insights to network, cloud, and application operators.
  • To fuel our growth, we are seeking passionate, high-energy, results-oriented individuals to join our team.
  • Our mission is to deliver world-class solutions on behalf of the large enterprise.
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