Northwestern Medicine

Northwestern Medicine

Catering Associate - Catering Food Service Department, Full-time, Days

Chicago, IL, United States · Full-time

Sponsorship not specifiedDetected 18 hours ago
ComplianceAccountingHIPAAPatient CareCommunicationFood Safety

About the role

  • At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
  • Responsible for timeliness, accuracy and the safe food handling of trays and items to designated patient care areas.
  • The Catering Associate is expected to adhere to and practice guidelines in regards to Best Patient Experience Philosophy.

Responsibilities

  • Performs a variety of work and follows procedures consisting of several steps or that require judgment in completing a sequence of tasks
  • Accurately delivers trays to patients and visitors according to established procedures
  • Performs assigned tasks efficiently during meal service to maintain accurate and expeditious service.
  • Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, nursing staff, patients and visitors
  • Follows established food-handling practices to maintain food safety standards and comply with infection control procedures
  • Maintains galleys in safe, clean and organized manner
  • Supports the Department of Food & Nutrition by providing patient meal service to include: patient menu selection, tray assembly and delivery and retrieval of patient trays.
  • Supports service excellence standard to include but not limited to patient satisfaction rounds, service recovery and excellent communication with management team to ensure patient satisfaction.

Requirements

  • Must be able to follow oral and written instructions such as policies and procedures
  • Must be able to read and comprehend patient menus
  • Must be knowledgeable of diet restrictions and comfortably answer questions
  • Must be able to work safely

Benefits

  • from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
  • Please visit our Benefits section to learn more.
  • Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
  • This patient-first approach is what sets us apart as a leader in the healthcare industry.
  • As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.