Northwestern Medicine
Catering Associate - Catering Food Service Department, Full-time, Days
Chicago, IL, United States · Full-time
Sponsorship not specifiedDetected 18 hours ago
ComplianceAccountingHIPAAPatient CareCommunicationFood Safety
About the role
- At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
- Responsible for timeliness, accuracy and the safe food handling of trays and items to designated patient care areas.
- The Catering Associate is expected to adhere to and practice guidelines in regards to Best Patient Experience Philosophy.
Responsibilities
- Performs a variety of work and follows procedures consisting of several steps or that require judgment in completing a sequence of tasks
- Accurately delivers trays to patients and visitors according to established procedures
- Performs assigned tasks efficiently during meal service to maintain accurate and expeditious service.
- Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, nursing staff, patients and visitors
- Follows established food-handling practices to maintain food safety standards and comply with infection control procedures
- Maintains galleys in safe, clean and organized manner
- Supports the Department of Food & Nutrition by providing patient meal service to include: patient menu selection, tray assembly and delivery and retrieval of patient trays.
- Supports service excellence standard to include but not limited to patient satisfaction rounds, service recovery and excellent communication with management team to ensure patient satisfaction.
Requirements
- Must be able to follow oral and written instructions such as policies and procedures
- Must be able to read and comprehend patient menus
- Must be knowledgeable of diet restrictions and comfortably answer questions
- Must be able to work safely
Benefits
- from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
- Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus.
- This patient-first approach is what sets us apart as a leader in the healthcare industry.
- As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.
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This listing is sourced directly from Northwestern Medicine's careers page and normalized into a canonical job model.