Skydio
Fulfillment Operations Supervisor
Hayward, California, United States · Full-time
Sponsorship not specified$102k-$144kDetected 4 days ago
Data AnalysisOutbound SalesSupply ChainLogisticsProcess ImprovementERPInventory ManagementRoboticsLeadershipCommunicationCollaborationMentoringNetSuiteLean ManufacturingWarehouse Management SystemTransportation Management
About the role
- You will oversee daily fulfillment operations including Packout, Outbound Logistics, and Fulfillment Associates while partnering closely with Production Planning, Manufacturing, Customer Operations, and third-party logistics providers to meet customer demand.
- You will be responsible for driving safety, quality, inventory accuracy, and continuous improvement while ensuring compliance with domestic and international shipping regulations.
- Monitor key operational metrics and communicate performance, risks, and corrective actions to leadership.
Responsibilities
- Lead and develop the Fulfillment, Packout, and Outbound Logistics teams to consistently achieve safety, quality, delivery, and productivity goals.
- Supervise Fulfillment Associates, Outbound Logistics Analysts, and Packout Team Leads, providing coaching, performance feedback, and career development.
- Partner closely with Production Planning to prioritize shipments and ensure customer delivery commitments are met.
- Manage finished goods inventory accuracy, fulfillment consumables, and packaging materials to prevent production interruptions.
- Monitor inventory levels and reorder consumable materials to maintain uninterrupted fulfillment operations.
- Coordinate transportation activities with carriers and third-party logistics (3PL) providers to optimize cost, service, and delivery performance.
- Drive continuous improvement initiatives focused on throughput, inventory accuracy, labor efficiency, and customer satisfaction.
- Develop, document, and improve standard operating procedures across fulfillment and outbound logistics.
- Partner cross-functionally with Manufacturing, Supply Chain, Customer Operations, Quality, and Finance to resolve operational issues and improve processes.
- Support hiring, onboarding, scheduling, training, and workforce planning to build a scalable and engaged fulfillment organization.
Requirements
- 3+ years of experience leading warehouse, fulfillment, logistics, or manufacturing operations teams.
- Strong knowledge of domestic and international shipping processes and transportation operations.
- Working knowledge of dangerous goods shipping regulations (IATA, IMDG, or DOT) and export compliance requirements including ITAR.
Nice to have
- Experience in high-tech manufacturing, aerospace, robotics, or consumer electronics.
- Dangerous Goods certification or prior responsibility for hazardous materials shipping.
- Familiarity with export documentation, customs processes, and global freight operations.
- APICS, CSCP, CLTD, Lean, or Six Sigma certifications are a plus.
- Obtaining FAA Part 107 certification within the first 60 days of employment is strongly encouraged for all Skydio employees and required for certain positions.
- Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience.
- Relocation assistance may also be provided for eligible roles.
- For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility.
Compensation
- At Skydio, our compensation packages for regular, full-time employees include competitive base salaries, equity in the form of stock options, and comprehensive benefits packages.
- Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience.
- The annual base salary range for this position is $102,000 - 144,000,*.
- Regular, full-time employees are eligible to receive the following benefits: Paid vacation time, sick leave, holiday pay and 401K savings plan.
- Compensation for certain positions may vary based on the position's location.
Benefits
- Paid vacation time, sick leave, holiday pay and 401K savings plan.
- This position and all associated benefits are subject to applicable federal, state, and local laws, as well as the Company's policies and eligibility criteria.
- Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all regular, full-time employees have the opportunity to significantly benefit from the company's success.
- Regular, full-time employees are eligible to enroll in the Company's group health insurance plans.
Company info
- Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility.
- The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors https://www.skydio.com/solutions/energy-and-utilities to first responders https://www.skydio.com/solutions/public-safety, soldiers in battlefield scenarios https://www.skydio.com/solutions/national-security/tactical-isr, and beyond https://www.skydio.com/solutions.
- As Skydio's Fulfillment Operations Supervisor, you will lead the teams responsible for ensuring our products are shipped accurately, efficiently, and on time to customers around the world.
- We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.
This listing is sourced directly from Skydio's careers page and normalized into a canonical job model.