Nadia Care

Nadia Care

Maternity Navigator (MA, CNA, or CHW)

Memphis, Tennessee · Full-time

Sponsorship not specified$18k-$23kDetected 5 days ago
CollaborationProblem SolvingAdaptability

About the role

  • You will act as a bridge between the healthcare system and the community, ensuring that each mother feels heard, empowered, and equipped with the tools she needs for a healthy and joyful pregnancy.
  • This role is for someone who is passionate about making a difference-who believes that every woman deserves the best care, regardless of background or circumstances.
  • This role will primarily work with Nadia members in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and North Memphis.

Responsibilities

  • Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
  • Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
  • Our MNs are the heart of our work-hired from the communities we serve, they build deep, meaningful relationships with the families they work with.
  • We're building something great and want you to be part of it.

Requirements

  • Comfort working independently in the field while staying connected to a team of specialists
  • Nice to haves but not required:
  • 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
  • Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
  • A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
  • Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
  • Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
  • Access to home internet and a phone with internet access
  • Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
  • Fluent in Spanish
  • Breastfeeding Counselor certification
  • Start-up experience, or adaptability in a fast-evolving environment

Compensation

  • This is a full-time hourly position with a pay range between $18-$23/hr.

Benefits

  • Receive three weeks of paid time off after the 90-day introductory period.
  • Comprehensive Health & Wellness Coverage
  • Coverage for preventive care, as well as basic and major procedures.
  • Coverage for routine eye exams and eyeglasses.
  • Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.

Company info

  • The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.
  • Nadia Care's mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.
  • We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Nadia Care does not replace the primary obstetrician or doctor's relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors' offices.
  • Our Values:
  • Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.
  • Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other's strengths.
  • Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles.
  • The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected.
  • Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.
  • Nadia Care's mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered.
  • Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey.
  • We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs.
  • We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.
  • We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum.
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This listing is sourced directly from Nadia Care's careers page and normalized into a canonical job model.