Fetch
GM, Head of Rewards
USA · Full-time
Sponsorship not specifiedDetected 64 days ago
UX ResearchProduct ManagementProduct StrategyBusiness DevelopmentNegotiationForecastingCadenceResearchLeadershipAdaptability
About the role
- This is an end-to-end GM role with clear P&L accountability and cross-functional leadership across Product, Engineering, Marketing, Finance, and Sales.
- The rewards business is the core of the Fetch consumer experience.
- Over the next several years, it will expand into a broader experience that goes well beyond gift cards.
Responsibilities
- P&L Ownership: Own the rewards business end-to-end, including revenue, margin, redemption costs, and partner economics.
- Business Development and Partnerships: Lead all commercial relationships with third-party integrators and rewards partners.
- Engagement and Retention Mechanics: Expand sweepstakes, gamification, and other engagement programs that drive redemption frequency and deepen user habit.
- Build out specialty catalog and non-gift-card redemption options that strengthen brand passion and acquisition appeal.
- Build a continuous test-and-learn muscle inside the team.
- Cross-Functional Leadership: Partner with Marketing on user positioning and growth, Finance on unit economics, Engineering on prioritization and delivery, and Sales on partner-facing commercial opportunities.
- Executive Reporting: Deliver clear, data-backed updates to the Fetch executive team on business performance, partnership pipeline, and roadmap status.
- Today it spans gift card redemptions, sweepstakes, and partner integrations across third-party vendors.
- You will lead rewards partner strategy and commercial execution, guide the product and merchandising roadmap, establish the operating cadence for the business, and be accountable for financial performance.
Requirements
- Business Development Track Record: Proven ability to source, negotiate, and close strategic partnerships with major brands and platforms.
- Ability to balance qualitative user insight with quantitative rigor in decision making.
- You will lead through a combination of direct team leadership and deep cross-functional partnership, building the operating rhythm, decision-making model, and resourcing plan required to scale the business.
Nice to have
- Ownership or material influence on the financial performance of a scaled consumer, marketplace, loyalty, fintech, commerce, gaming, travel, or platform business.
- Background in points-based rewards systems or large consumer app platforms is strongly preferred.
- Proven ability to source, negotiate, and close strategic partnerships with major brands and platforms.
- Direct experience with loyalty integrators or rewards networks is a strong plus.
- Prior product management experience is a plus.
Compensation
- Set annual targets, manage to them, and present financial performance to the executive team.
Benefits
- The GM will define the long-term vision, expand the partner ecosystem, shape the product and merchandising roadmap, and build the operating model needed to improve user value, redemption engagement, and unit economics.
- Define the long-term vision for the rewards ecosystem in partnership with Product and Engineering.
- Ability to set a multi-year vision while making sharp prioritization calls in the near term, with comfort framing trade-offs that balance risk and reward.
This listing is sourced directly from Fetch's careers page and normalized into a canonical job model.