Travelhrportal
Operations Manager
United States
Sponsorship not specified$90k-$152kDetected 30 days ago
Performance ManagementLeadershipCommunicationProblem SolvingMentoringPublic Speaking
About the role
- We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
- It oversees team leaders and their teams across sourcing, contracting, planning, onsite execution, and budget management for one or multiple accounts.
- Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
Responsibilities
- Drive account financial performance by reviewing forecasts, validating costs, and approving monthly settlements
- Support business growth through cost validation, proposal development, and identification of profit drivers and expansion opportunities
- Analyze trends and performance data to forecast results, improve planning, and optimize program outcomes
- Build and maintain strong client and supplier relationships
- lead meetings, presentations, and business reviews to align on expectations
- Lead issue resolution for customer concerns, mitigate risks, and implement service recovery and continuous improvement plans
- 5+ years of leadership experience managing pharma meetings teams, with a track record of building high-performing organizations
- Build and maintain strong client and supplier relationships; lead meetings, presentations, and business reviews to align on expectations
- You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Requirements
- Proven people leadership, including coaching, development, and driving team performance
- Deep expertise in pharma meetings sourcing, planning, and supporting technologies (e.g., Cvent, program management systems)
Nice to have
- Bachelor's degree required (MBA preferred)
- certifications (e.g., CMP) a plus
- ability to travel up to 25%
Compensation
- Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
Benefits
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- Flexible benefits are tailored to each country and start the day you do.
- These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Company info
- What We're Looking For:
- We strive to champion Inclusion in every aspect of our business at Amex GBT.
- If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway.
- You may be exactly the person we're looking for!
Equal opportunity
- Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.
- Please let your recruiter know if you need an accommodation at any point during the hiring process.
Visa & Work Authorization
- , sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law
Apply directly at Travelhrportal →Create a free account for alerts like thisView Travelhrportal immigration profile
This listing is sourced directly from Travelhrportal's careers page and normalized into a canonical job model.