thesource

thesource

Case Manager

Austin, Texas

Sponsorship not specifiedDetected 21 days ago
SalesforceLeadershipCommunicationMentoringPublic SpeakingMicrosoft Office

About the role

  • The Case Manager / Client Care Coordinator is responsible for coordinating client care services both within the clinic and throughout the community.

Responsibilities

  • Develop individualized Client Care Plans with measurable goals and action steps
  • Support clients through ongoing encouragement, accountability, and resource coordination
  • Assist clients in accessing community programs, government assistance, and support services
  • Track client progress and document outcomes accurately within Salesforce
  • Provide crisis prevention and intervention support when necessary
  • Perform due-date follow-ups and occasional home or hospital visits for mothers and newborns
  • Support clients with emergency assistance needs including diapers, baby items, clothing, and other practical resources
  • Relationship & Program Support
  • Assist with mentoring initiatives, support groups, and post-birth care programs

Requirements

  • Bachelor's degree in a related social services field required
  • Ability to handle sensitive situations with compassion, professionalism, and discretion
  • Proficiency with Microsoft Office applications and database systems
  • Ability to work effectively in a fast-paced environment

Nice to have

  • Master of Social Work (MSW) with Texas licensure
  • Registered Nurse (RN)

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