Harness
GTM Systems Manager
San Francisco, California, United States · Mid
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About the role
- This role sits within our Revenue Operations & Strategy team, reporting to the Manager of GTM Business Systems.
- Your focus will be on ensuring our systems run smoothly, our data is accurate, and our GTM teams are well-supported to execute effectively and efficiently.
Responsibilities
- Actively configure, optimize, and maintain multiple GTM applications (Outreach, Clari, People.ai, Zoominfo, Chorus, AI tooling, etc).
- Support the design and implementation of system integrations and automated workflows to reduce manual effort and ensure seamless data flow across platforms.
- Harness is seeking a hands-on GTM Systems Manager to help build, optimize, and scale our go-to-market (GTM) systems as we continue our rapid global growth.
- You will be a critical player in the day-to-day administration, support, and improvement of our GTM tech stack, ensuring our systems are a growth accelerator, not a bottleneck.
- You will collaborate with GTM leadership across Sales, Partner, SDR, Enablement, and Sales Engineering to translate their needs into technical solutions.
- Build and implement complex automated workflows.
- Support the design and maintenance of system integrations between Salesforce and our broader tech stack (Outreach, Clari, People.ai, Impartner, Chorus, enrichment tooling)
- Triage and troubleshoot user-reported issues, providing timely support and resolution to the GTM team.
- Support system-related projects from requirements gathering to post-launch support on both ad-hoc tasks & long-term projects.
- Assist in documenting system processes and changes to support training and enablement efforts.
Requirements
- 3-6 years of experience in Business Systems, Revenue Operations, or Sales Operations.
- Experience with system integrations, data workflows, and APIs.
Nice to have
- SQL and data analysis experience is a plus.
Skills
- Assist in maintaining data governance frameworks to ensure accuracy, compliance, and reporting reliability.
- Monitor adoption and effectiveness of GTM tools, providing insights for improvement.
- Detail-oriented with excellent problem-solving and communication skills.
Compensation
- $145,000 - $165,000 USD
Company info
- With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster.
- At Harness, we care about your privacy and are committed to protecting your personal data.
This listing is sourced directly from Harness's careers page and normalized into a canonical job model.