Mattermost

Mattermost

Account Manager - Federal

United States · Staff+

Sponsorship not specified$100k-$130kDetected 33 days ago
Project ManagementSalesforceCRMSalesAccount ManagementForecastingProcurementCommunicationCollaboration

About the role

  • Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
  • The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Responsibilities

  • Lead expansions within existing accounts when scope and complexity allow
  • Partner with AEs on expansions that become larger, more strategic, or more complex
  • Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
  • Collaborate cross-functionally to ensure smooth, on-time renewals
  • Engage with Federal System Integrators (FSIs) and partner-led opportunities
  • Maintain strong CRM hygiene, forecasting accuracy, and deal documentation by owning the renewal & expansion records for all assigned accounts

Nice to have

  • Experience selling into US Federal or regulated environments
  • SaaS or enterprise technology sales experience
  • These ranges may be modified in the future.
  • Mattermost values your unique perspective-we welcome all applicants.
  • We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications.
  • Identify upsell and cross-sell opportunities through customer engagement and usage insights
  • Gain hands-on experience with the Federal buying cycle and procurement considerations
  • Act as a capacity multiplier for Federal AEs

Compensation

  • $100,000 to $130,000 USD plus commission
  • Mattermost takes a market-based approach to pay and pay may vary depending on your location.
  • The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
  • These ranges may be modified in the future.
  • We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
  • Mattermost values your unique perspective-we welcome all applicants.

Benefits

  • We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.

Company info

  • Manage inbound expansion requests from existing customers (e.g., incremental license additions)
  • Become a trusted advisor to customers by helping to realize the value of Mattermost and building business cases to support renewals

Equal opportunity

  • Mattermost is an EEO Employer, we are a remote-first, open-source company.

Visa & Work Authorization

  • security clearance in the future

This listing is sourced directly from Mattermost's careers page and normalized into a canonical job model.