Mattermost
Account Manager - Federal
United States · Staff+
Sponsorship not specified$100k-$130kDetected 33 days ago
Project ManagementSalesforceCRMSalesAccount ManagementForecastingProcurementCommunicationCollaboration
About the role
- Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
- The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
Responsibilities
- Lead expansions within existing accounts when scope and complexity allow
- Partner with AEs on expansions that become larger, more strategic, or more complex
- Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
- Collaborate cross-functionally to ensure smooth, on-time renewals
- Engage with Federal System Integrators (FSIs) and partner-led opportunities
- Maintain strong CRM hygiene, forecasting accuracy, and deal documentation by owning the renewal & expansion records for all assigned accounts
Nice to have
- Experience selling into US Federal or regulated environments
- SaaS or enterprise technology sales experience
- These ranges may be modified in the future.
- Mattermost values your unique perspective-we welcome all applicants.
- We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications.
- Identify upsell and cross-sell opportunities through customer engagement and usage insights
- Gain hands-on experience with the Federal buying cycle and procurement considerations
- Act as a capacity multiplier for Federal AEs
Compensation
- $100,000 to $130,000 USD plus commission
- Mattermost takes a market-based approach to pay and pay may vary depending on your location.
- The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.
- These ranges may be modified in the future.
- We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
- Mattermost values your unique perspective-we welcome all applicants.
Benefits
- We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
Company info
- Manage inbound expansion requests from existing customers (e.g., incremental license additions)
- Become a trusted advisor to customers by helping to realize the value of Mattermost and building business cases to support renewals
Equal opportunity
- Mattermost is an EEO Employer, we are a remote-first, open-source company.
Visa & Work Authorization
- security clearance in the future
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This listing is sourced directly from Mattermost's careers page and normalized into a canonical job model.