Risepoint

Risepoint

Principal Software Architect Generative AI & Platform Engineering

US - Remote, USA · Principal

Sponsorship not specifiedDetected 85 days ago
DatabricksVector DatabasesPlatform EngineeringMachine LearningLLMsRAGA/B TestingLeadershipMentoring

About the role

  • As a senior individual contributor within the Product & Technology team, this role operates at the intersection of engineering, product, and data to translate complex business needs into scalable, AI-powered solutions.
  • You will set technical direction, establish architectural standards, and influence decisions across teams without direct authority.
  • This role offers a greenfield opportunity to shape the foundation of AI capabilities while ensuring systems are reliable, responsible, and built to scale.

Responsibilities

  • Design and evolve the AI platform layer, including model orchestration, prompt management, retrieval-augmented generation (RAG) patterns, evaluation pipelines, and responsible AI guardrails to ensure reliable and ethical outcomes.
  • Establish experimentation frameworks that allow teams to test, compare, and optimize AI models, prompts, and retrieval strategies-driving continuous improvement in student and partner experiences.
  • Develop and operationalize evaluation standards for AI output quality, including feedback loops and performance thresholds that ensure accuracy, consistency, and long-term model improvement.
  • Drive build-vs-buy decisions for AI tools, platforms, and infrastructure, balancing speed, cost, scalability, and long-term maintainability.
  • Partner cross-functionally with Product, Engineering, and Data teams to translate business needs into scalable technical solutions that support university partners and learner success.
  • Lead architectural reviews and establish standards, patterns, and best practices that enable teams to build consistently and efficiently across the organization.
  • Own and operate the Architecture Review Board (ARB), defining governance processes, decision criteria, and documentation practices (e.g., architecture decision records) to guide technical direction.
  • Contribute to hiring and growing the architecture practice, helping build a high-performing team aligned to Risepoint's mission and long-term technology strategy.
  • Establishes a clear, scalable architecture for generative AI that enables teams to efficiently build and deliver high-quality, reliable features across the platform.
  • Drives measurable improvements in AI performance and consistency by implementing strong evaluation frameworks, experimentation practices, and feedback loops.

Requirements

  • We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service.

Benefits

  • Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges.
  • Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.
  • The Principal Software Architect will define and drive the architectural vision for how generative AI is built, integrated, and scaled across Risepoint's platform.
  • Define and lead the architectural strategy for generative AI across Risepoint's platform, enabling scalable, high-quality solutions that expand access to affordable, workforce-relevant education.
  • Influences technical direction across teams, ensuring solutions are aligned, well-governed, and support Risepoint's mission to expand access to high-quality, workforce-relevant education.
  • Experience in EdTech, higher education, or scaled SaaS environments, with an understanding of building multi-tenant platforms that serve diverse users and partners.

Company info

  • Ensure AI and platform solutions are built on reliable, well-governed data by collaborating closely with data and analytics teams on data quality, access, and compliance.
  • How You Will Bring Our Mission To Life
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This listing is sourced directly from Risepoint's careers page and normalized into a canonical job model.