Zipline International Inc.
Visual Observer Dallas
Dallas-Fort Worth, Texas, USA · Part-time
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About the role
- About Zipline Zipline is the world's largest and most experienced drone delivery service.
- Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
- The drone is only 15% of what we've built to enable seamless, reliable, global operations.
Responsibilities
- Own visual observation for assigned flights from pre-launch through handoff/recovery and until the aircraft is secured
- maintain continuous, unaided line-of-sight of the aircraft and surrounding airspace.
- provide concise go/no‑go inputs to the RPIC and site lead.
- Communicate real‑time observations and coordinate with RPIC, site lead, and crew during briefings and dynamic events using standard radio/hand signals and logs.
- support safety reviews and corrective actions to reduce repeat occurrences.
- Execute routine site setup and teardown tasks during shifts, including deployment of visual markers and safety barriers, and maintain site readiness for operations.
- Maintain operational readiness for day, night, and weekend shifts
- Own visual observation for assigned flights from pre-launch through handoff/recovery and until the aircraft is secured; maintain continuous, unaided line-of-sight of the aircraft and surrounding airspace.
- Monitor and report hazardous weather, smoke, or environmental conditions that affect launch/recovery; provide concise go/no‑go inputs to the RPIC and site lead.
- Complete incident reports, flight logs, and post‑flight safety documentation accurately and on time; support safety reviews and corrective actions to reduce repeat occurrences.
Requirements
- initiate escalation and immediate mitigations per crew procedures and stop operations when required.
- participate in recurrent training, competency checks, and any required regulatory training.
- Required: Must be 18+ and able to pass background and pre‑employment drug/alcohol screening and ongoing random testing.
- Required: Availability for assigned day, night, and weekend shifts at the Dallas site
- Required: Comfortable working outdoors for extended periods in varying weather (heat, rain, wind)
- Required: Clear, calm radio and face‑to‑face communication under operational stress
- Required: Ability to enforce safety rules with the public and crew and to make decisive hazard calls during operations.
Nice to have
- candidates without Part 107 will complete Zipline's training and competency checks as required for the role.
- Working constraints:
- On‑site work at Austin launch/recovery sites with occasional schedule changes due to weather or flight demand
- reliable local transport to assigned sites during shift windows.
- Measurable success outcomes:
- What Else You Need To Know
- The starting pay for this role is $22/ hour.
- We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.
Benefits
- With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
- You will join Zipline's Flight Operations team as a Visual Observer based in Dallas, supporting safe, repeatable autonomous aircraft operations that deliver medical supplies.
Company info
- We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere.
- We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
This listing is sourced directly from Zipline International Inc.'s careers page and normalized into a canonical job model.