Autotradercanada

Autotradercanada

Performance Manager - Activix & Matador

British Columbia (Canada)

Sponsorship not specified$75k-$80kDetected 7 days ago
CRMSalesAccount ManagementBusiness DevelopmentPerformance ManagementCustomer SuccessCommunication

About the role

  • Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence.
  • AutoTrader.ca is Canada's largest automotive marketplace, with over 25 million monthly visits.
  • Through AutoSync, we provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales.

Responsibilities

  • Business Strategy: Develop a clear understanding of the client's business goals.
  • Craft and implement effective dealership processes associated with Sales and business development that deliver performance in line with the client's business goals.
  • Conducting Monthly Performance Reviews: Consistent completion of performance reviews as per account guidelines to maintain client relationships and monitor the effective performance of the client's product suite.
  • Customer Engagement, Growth, and Retention: Building trust and strong relationships with the dealer.
  • Develop a clear understanding of the client's business goals.
  • Consistent completion of performance reviews as per account guidelines to maintain client relationships and monitor the effective performance of the client's product suite.
  • For a career where you can drive our business and shape your future, apply now.

Requirements

  • University degree or previous sales experience
  • And/or 2+ years of automotive industry experience, ideally within a dealership or with another CRM provider
  • And/or 2+ years of account management experience
  • Ability to use quantitative & qualitative metrics to communicate progress, identify meaningful trends & make compelling recommendations
  • Experience in communicating with dealership personnel, including Dealer Principals, General Managers, Sales Managers, and Sales Associates.
  • Ability to travel to Vancouver, BC 5-10 days per month
  • Provide refresher/new feature training to dealerships as required.

Compensation

  • The expected compensation for this position is: CAD $75,000 - $80,000
  • Our ranges reflect the expected compensation at the time of posting.
  • The base salary range for this position is
  • $75,000 - $80,000 CAD

Benefits

  • Virtual wellness events
  • Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.
  • Here are a few benefits we all benefit from that support us to be our creative best.
  • Benefits from Day 1

Company info

  • We are a Canadian leader in digital automotive solutions.
  • Dealertrack Canada is the country's top automotive financing portal, processing more than 6.5 million credit applications each year.
  • Collateral Management (CMS ) is a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders
  • As part of AutoScout24 group, Europe's largest online car marketplace, we're shaping the future of automotive retail in Canada and beyond.
  • Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.
  • We are seeking an energetic and experienced Performance Manager.
  • This highly motivated individual will be responsible for developing & maintaining existing customer relationships while driving performance with AutoSync's CRM product, Activix.
  • We are seeking a candidate that has proven success in developing strategic relationships in organizations leading to high retention rates, high adoption, and expansion opportunities.
  • This role will proactively engage in the day-to-day management of the account, including strategic account planning, performance reviews, training, technical acumen, and customer success issue resolution.
  • This role will work directly with Sales, Marketing, and Management within the Dealership.
  • This position is designed for a person who has high attention to detail, strives for customer success and satisfaction, is articulate and credible, and is metrics-driven.
  • This role reports to the Senior Manager, Performance Management.
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