Connecteam
Professional Service Manager
New York, United States
Sponsorship not specifiedDetected 9 days ago
Customer SuccessCommunicationCollaboration
About the role
- We are looking for a driven and tech-savvy Professional Service Manager to join our team.
- You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam.
Responsibilities
- Meet with clients daily to deliver professional services.
- Manage multiple tasks in a fast-paced, high-pressure environment.
- Collaborate with Customer Success, R&D, and integration partners (including payment processing providers) to support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience.
- We build our people up.
- Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
- Connecteam is committed to building an encouraging, caring, and supportive environment.
- We share a responsibility to support our team and enrich their lives.
Requirements
- Native-level English proficiency.
- You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
- If you're passionate about helping businesses grow efficiently and have the required experience and skills, we'd love to hear from you!
Skills
- 1 year of experience in a SaaS company - preferred
- Native-level English proficiency - MUST.
- Ability to thrive in a high-pressure environment.
- Working hours:
- Monday-Friday: 9:00am-6:00pm.
- Joining Connecteam Is The Smart Move:
Compensation
- This role offers a competitive salary of $60,000 per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days.
Benefits
- This role offers a competitive salary of $60,000 per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days.
- From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course).
Company info
- Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
- We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce.
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This listing is sourced directly from Connecteam's careers page and normalized into a canonical job model.