NielsenIQ

Associate Client Manager - Customer Success

Rosemont, IL, United States

Sponsorship not specified$70k-$82kDetected 5 days ago

ExcelCustomer SuccessLeadershipCommunicationMentoring

About the role

This role will sit on-site 3 days per week at the client headquarters in Rosemont, Illinois.
You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members.
Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.

Work closely with the Account Leads to transform the customer experience.
During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
Identify revenue leads in an independent way and take ownership in partnering with AL to convert these into revenue opportunities.
Lead by example, guiding and coaching junior team members.
Lead Thought Leadership Projects.
Curious person who likes building stories based on data to answer business questions.
These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria.
With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™.

2-5 years of experience in the CPG industry and/or related sales, category management, market research.
Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) - i.e. RMS, Homescan, Omni, Spectra, etc.
Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage.

Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data.

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800 - $82,000.

https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit NIQ.com
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At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.

This listing is sourced directly from NielsenIQ's careers page and normalized into a canonical job model.