TaskUs
Retail Sales Customer Service Representative
Brownsville, Texas, USA - Remote
Sponsorship not specifiedDetected 6 days ago
ExpressSalesCustomer SupportCommunicationAdaptability
About the role
- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
- Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Responsibilities
- Deliver exceptional customer service via phone and email.
- Manage customer orders, including processing and tracking.
- Provide warranty support and process warranty claims.
- Support customer groups and address their specific needs.
- Provide website support and troubleshooting.
- It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)!
- Come be part of TaskUs that supports People First by applying today!
Requirements
- Must be able to use English at a B1 minimum level and successfully complete the English written and oral assessment.
- Must be willing to complete assessments that include a typing test (25 wpm).
- Must be at least 18 years of age.
- Must have HSD or equivalent
- Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
- Experience in customer service, sales, billing and technical support
Nice to have
- Sales Experience Highly Preferred
- Experience with customer service via phone, email, and live chat support is preferred but not required
Skills
- The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally.
- TaskUs People First culture has grown the company to have approximately 45K employees worldwide.
Compensation
- per year. Pay Transparency Statement:
- The base salary range represents the low and high end of the anticipated salary range for this position across our US locations.
- The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire.
- Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.
Benefits
- At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
- Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
- We offer a comprehensive benefits package including medical, dental, and vision insurance
- and paid time off including vacation, sick leave, and holidays.
- TaskUs provides world-class benefit packages with competitive industry salaries to all its employees.
- With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture.
Company info
- Assist customers with navigating the global marketplace.
- We are seeking dedicated Teammates to provide comprehensive customer service, order management, and warranty support to our clients' customers.
- We are known for our inclusiveness and community impact.
- If you need reasonable accommodations in any part of the hiring process, please let us know.
- We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
Equal opportunity
- TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity
- we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees, our clients, our services, and our community.
- How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
- In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
This listing is sourced directly from TaskUs's careers page and normalized into a canonical job model.